I am trying to use the eraser with Mimio and it will not work.

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The eraser will not work if using Mimio with a projector in Interactive mode. Try replacing the AAA battery in the eraser (if using with Xi). Verify that the eraser buzzes when the felt pad is depressed in the center. If there is no buzzing, contact Technical Support for a warranty replacement RMA.
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Small writing is illegible in Mimio Notebook, though it’s clear on the board. How can I change this?

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Changing pen color and thickness: In Windows, open Mimio Notebook > Tools > Settings. In Mac, open Notebook from the Apple header > Preferences > Settings. Select Ink Capture on the left side of the MimioStudio Settings dialog. Select the Pen of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness. Press the Ok button. NOTE: Changing the pen thickness will make the virtual ink
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When I write on the board with the different color stylus pens, they are all showing up as black on the Mimio Notebook page.

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Verify you are correctly in Capture Mode. If all stylus pens show up black, MimioStudio is most likely configured in Interactive Mode and needs to be reconfigured into Capture Mode. Check the stylus color settings in MimioStudio. Select Tools > Settings from the Notebook pull down menu, then select Ink Capture on the left to confirm the color settings for the individual pens. NOTE: You must have a Mimio device connected to your
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My eraser does not work in Capture Mode and I just put in new batteries. How can I resolve this?

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Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well. Verify the Mimio system works with your stylus pens. If the Mimio works with the pens,
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How do I change the color of my stylus Ink Capture markers?

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In Windows, open Mimio Notebook > Tools > Settings. In Mac, open Notebook from the Apple header > Preferences > Settings. Select Ink Capture on the left side of the MimioStudio Settings dialog. Select the Pens of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness. Select OK.
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