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MimioStudio Software

Interactive mode with projector supports 2 m x 2.4 m (6.6 ft x 7.9 ft) up to 3 m (10 ft) standard aspect ratio diagonal projection display, and 2.9 m (9.4 ft) diagonal in widescreen mode.

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You will see this error if you are using the Internet Explorer browser and select “Run.” It is recommended to download and “Save” the file to a location (Desktop) instead of selecting “Run.”

MimioStudio 11 will no longer support the automatic playback of any multimedia file. MimioStudio 11 will use the codecs from multimedia programs that are already installed on the user’s computer. For example, for Windows users with Windows Media Player, MimioStudio will automatically play a WMV file inside Notebook. Similarly, MimioStudio will automatically play MOV files for Mac users with the default QuickTime program installed. Linux does not have a default media player for MimioStudio to leverage. Users will be alerted by a pop-up dialog box when playback is not possible. In order to play various file types, you will need to search for and download the proper codecs.

Click here to download the appropriate codec for your system.

  1. Supports class lists.
  2. Supports the ability to import/export class lists from other vendors.
  3. Provides integrated attendance support.
  4. Lets you import/export results.
  5. Lets you manually edit results.
  6. Lets you sort by class/student/test.
  7. Supports student, subject, and test information.

You can import standard assessments into MimioStudio Notebook for use with the MimioVote system. Only files that have been exported from ExamView as Blackboard (6.0-7.0) format can be imported into Notebook.

MimioStudio 10+ now bundles Adobe Flash within its software, allowing users to play Flash files seamlessly. This allows Flash files to work without interruption when Adobe releases a new version. Click here to download the latest version.

The MimioTeach system is used with a projector, which allows you to project your entire laptop screen on the whiteboard. You can deliver and interact with lessons and presentations directly from your PC. The MimioCapture system is a MimioTeach accessory that allows you to capture dry-erase notes or drawings directly from the whiteboard and store them on your PC in MimioStudio Notebook. A projector is not used with the MimioCapture system.

This issue is fixed with MimioStudio 11 Click here to download the latest version.

If this is happening on a Windows 7 32-bit machine, please make sure that the DPI is not higher than 100%. To get to the DPI settings, right click anywhere in the desktop screen, select Screen Resolution, then Display Settings.

Auto-update is available for Windows and Mac users with admin privileges. For this release, we ask that Windows 8, 7, and Vista users please turn off User Access Control from User Accounts in the Control Panel while using the auto-update feature. See attached instructions.

Instructions to turn off User Access Control before installing MimioStudio 11 (you must have Admin Privileges):

Windows 8 & 7

1. Click ‘START’ -> Control Panel -> User Accounts (click User Accounts again if available)
2. Choose ‘Change User Account Control settings’
3. Move slider all the way down to ‘Never notify’
4. Click ‘OK’

Vista

1. Click ‘START’ -> Control Panel -> User Accounts (click User Accounts again if available)
2. Click ‘Turn User Account Control on or off’
3. Uncheck box ‘Use UAC to help protect your computer’
4. Click ‘OK’

You can archive old classes by exporting them to a MimioStudio Gradebook Archive (MVA) file. You can export all of your classes to a single file, or you can export each class to a separate file.

As of MimioStudio 11.1, we require the Botan package to be installed prior to installing MimioStudio on Fedora Linux. You will be presented with an error for the missing library, but once the library is installed, MimioStudio installation will be successful. The RPM package name and link to download the package are provided below.

RPM package name to install: botan-1.10.5-4.fc21.i686.rpm

You can download the package here: http://rpmfind.net/linux/rpm2html/search.php?query=libbotan-1.10.so.0

NOTE: Surface size dimensions and device orientation are only relevant for ink capture/recording. They are not relevant for interactive use with a projector.

  1. Open Mimio Notebook.
  2. For Windows, select Tools–> Settings–> Ink Capture from the pull down menus. For Mac, select Notebook from the Apple Header > Preferences > Ink Capture.
  3. The settings on the right-hand side have an option for Surface Size.
  4. You can select a predetermined surface size, add values for a custom size, or select to auto size.
  5. It is also important to verify the Device Mounting (Xi only) matches how the Mimio device is physically positioned on the whiteboard.
  6. Select the proper orientation from the pull-down menu so that it matches where the device is positioned on the whiteboard.

NOTE: Auto size can be used if exact measurements of board are not known. Vertical placement allows for 4 ft tall by 8 ft wide. Horizontal placement allows for 8 ft tall by 4 ft wide. If available, always verify another Mimio device works in place of original device.

Since MimioCapture Ink is intended to be placed perpendicular to the MimioTeach, the proper orientation for the Teach is to be positioned vertically on the far left side of the writing surface.

Users can use MimioStudio to import both SMART and Promethean files. Mimio is able to support many of the common aspects of these file types, allowing teachers to open, view, and edit. Many SMART or Promethean files have unique programming that does not allow full compatibility for all interactive aspects, including certain background types and some Flash animations. Mimio will continue to research and address compatibility issues with each new release of MimioStudio.

There is no need to uninstall MimioStudio 10 prior to running MimioStudio 11. At install, MimioStudio 10 will automatically upgrade your software version to MimioStudio 11.

  • Windows XP, Vista 32/64-bit, 7 32/64-bit, 8 32/64-bit
  • Mac OS X 10.6 or higher (Intel-based processors)
  • Linux Fedora 17, 18, or Ubuntu 12.04, 12.10, 13.04

Note: MimioStudio 11 software does not support Write Anywhere, Recorder, Microsoft PowerPoint, Microsoft Word, and multimedia conversion on Linux.

All of the new MimioClassroom products are fully compatible with MimioStudio 11 software, and MimioStudio 11 is backward compatible—it will work with the products that work with MimioStudio 9: Mimio Xi Interactive, MimioCapture and MimioPad (1st Generation). In order to access the great new features of the new MimioPad, MimioProjector, and MimioMobile, consider upgrading to MimioStudio 11 software.

  • Ensure the stylus pen is not sticking (check that it does not still buzz when lifted off the writing surface).
  • If available, try using the stylus pen with a different Mimio device to verify if the problem follows the pen or goes away when a new Mimio device is used.
  • If the problem follows the pen, a warranty RMA is required to replace the stylus pen.
  • If the problem is unique to a specific Mimio device, a warranty RMA is required to repair the Mimio device.

MimioStudio 10 will work with the iPad (2nd Generation or later), all versions of the iPad mini, iPhone 4 and above, iPod Touch (4th Generation and above), and Android 3.0 (Honeycomb) or higher. Mimio does not currently support Windows OS or BlackBerry OS tablets. MimioStudio responds to standard Mac/Windows mouse control. Mimio does offer a tablet that works, which is the MimioPad.

Please click here for more information on the MimioPad.

We have figured out that there is an issue with the audio of the recorder causing this issue. There are two options that will fix this:

  1. Plug in a microphone.
  2. Go into MimioStudio Settings > Recorder > Audio Quality > Change to “No Audio”.

The Lessons folder from the Gallery has been removed from MimioStudio 10.1. Please visit our interactive teaching community, MimioConnect (mimioconnect.com), to download complete lessons that are aligned to standards and span across core subjects. This impacts MimioStudio users who have done a fresh installation of MimioStudio 10.1. Users will continue to have the Lesson folder in their default Gallery if they did not upgrade. If you are looking for the lessons found in the Gallery from a previous MimioStudio version, please click here to download the Lessons mcf file and then import this to your Gallery.

The Mimio Recorder saves as an .avi file. A separate converter would be required to save the file into different formats.

  • Yes, the same Mimio Classroom products can be used for both PC and Mac.
  • Yes, there is different software for each platform that can be downloaded from the Support tab of the website

You can save MimioStudio files to any location on your computer or network. The files are called Notebook files and save with the file extension INK. Files can also be saved in the following formats:

  • MimioStudio (.ink)
  • Bitmap (.bmp)
  • Web page (.html)
  • CompuServe Gif (.gif)
  • PNG (.png)
  • JPEG (.jpg)
  • TIFF (.tif)
  • Metafile (.wmf)
  • Acrobat (.pdf)
  • Interactive whiteboard common file format (.iwb)

While in the calibration screen, hit the “Enter” key. The calibration screen will toggle between monitors so you can calibrate the extended desktop and have all of the MimioStudio Tools functionality. You can also change the active monitor (usually monitor #1) to the extended desktop monitor.

Note: If using the MimioPad, this only works on the primary monitor. Click here for info on MimioPad on Extended Desktop.

Click here if you run into problems changing the primary monitor.

  • Yes, Mimio software allows the capture of real time screen activity using the Recorder feature.
  • The screen recording is saved as an .avi file.
  • You must have your own audio recording device attached to/built into the computer to record voice data. The Mimio device will not record audio.

There is no way to directly change the orientation of a PDF from inside MimioStudio Notebook—you will need to change the orientation of the PDF prior to inserting it. If you have imported the PDF into Studio Notebook already and no longer have access to the original PDF file, try the following:

  1. Save the imported PDF page in Mimio Notebook as a JPG (image) file. Save with the original orientation, size, and resolution.
  2. Drag the saved JPG file into a Gallery directory as an image.
  3. Drag the image file from the Gallery onto a Notebook page. Select the image and use the rotate handle to rotate the image to desired orientation.
  4. Right-click on the image and drag it to the Gallery directory and select Insert as Template.
  5. Right-click on the image in the Templates Gallery directory and select Properties. Use the pull-down menu to select Stretch.
  6. Drag the correctly oriented image onto any Notebook page as a template.

If while attempting to open a MimioStudio (.ink) file you receive the message “Invalid file format. Unable to load file.” it most likely means that the save process was interrupted in some way, causing the file to become corrupted.

To prevent this from happening, wait until MimioStudio has fully saved your file before removing any flash drives or external hard drives from your computer. Additionally, don’t attempt to open or switch to any other programs during the save process.

If you have a corrupted file, feel free to contact Technical Support and we can try to debug it for you, but there are no guarantees that we will be able to restore it.

  • The standard file format that Mimio software uses to save data is a proprietary .ink file format.
  • Mimio can additionally save data in the following formats: html, bmp, gif, jpg, png, tif, wmf, iwb, pdf
  • Images can be exported to other applications by selecting the desired image, making a copy, and pasting it into the application of choice.
  • You can then open or insert the image into a desired application that supports the chosen file type.
  • An image can also be selected, dragged, and dropped into a different application directly from MimioStudio.

Make sure NO Mimio products are running in the Dock or in the system tray in the top right corner.

Note: If you have a custom gallery, export the Gallery folder before deleting Mimio. Please trash the following folders and files:

  1. Go to Macintosh HD/Utilities/Activity Monitor and search for mimiosys and Quit Process
  2. Go to Macintosh HD/Applications and delete any Mimio folders from there
  3. Go to Macintosh HD/Library/Preferences and delete any files that start with com.mimio
  4. Go to Macintosh HD/Users/UserName/Library/Preferences and delete any files that start with com.mimio (also delete the Mimio folder in there)
  5. From the Go Header/Go to Folder type in /private/var/db/receipts then delete the Com.mimio/mimiosys.bom & Com.mimio.mimiosys.plist
  6. Go to Macintosh HD/Users/Shared and delete the Mimio folder from there

Afterwards, install the new version of MimioStudio for Mac.

Yes, MimioStudio 10.1 and later does support Linux 64-bit distributions.

If Flash objects don’t work correctly on 64-bit Linux, it is necessary to install the 32-bit libraries for Flash.

Adjusting the size of the image that is projected is not something that you can do from the Mimio application. Please look at the options and controls on your projector to make the necessary adjustments.

In order to get rid of the image of the Teach in your MimioStudio Notebook Lessons please take the following steps: File> Connect> click on the Teach and the image will disappear. You’ll want to make sure that you only have 1 Lesson open, otherwise it will only apply this to the current Lesson. If you want it to not show at all anymore, you’ll want to make sure you only have 1 Lesson open.

  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.

If you are having issues with an inserted PDF, the “Enable Protected Mode at Startup” option may need to be disabled in Adobe Reader.

  1. Launch Adobe Reader and select Edit > Preferences.
  2. Select General for Adobe Reader X or Security (Enhanced) for Adobe Reader XI from the left navigation pane.
  3. Under application startup, uncheck the “Enable Protected Mode at Startup” checkbox.

If that this still doesn’t resolve the issue, go to the following path:
Start Menu > Printers and Faxes
Right click on Mimio Print Capture and select Printer Properties.
Go to the “Advanced” tab and disable the “Enable advanced printing features” option and click on “Apply.”

Save the class list as either CSV or TXT and import it into Gradebook. Column headers must match those that are within Gradebook.

  • No, the Mimio wireless USB receiver and Mimio device work on a 1:1 basis. There is unfortunately no way to receive transmission from one Mimio device on two or more separate dongles/computers.
  • You can use a third party web-based conferencing or meeting tool to share Mimio interactions across numerous computers.
  • An image of the Mimio device will appear on the page in Mimio Notebook (usually on the left side).
  • In Mimio Notebook, you will see a status message in the lower left corner identifying a connection to a Mimio device.
  • The issue is most likely an incorrect surface size configured in Mimio Notebook. You will need to resize the surface in Notebook to match the physical surface dimensions.
  • Click here for information on changing the surface size.

The Write Anywhere feature is only supported under Windows XP. It is not available on Windows Vista or Windows 7 and above. There are no plans to enable this feature in Windows Vista or Windows 7 and above as these operating systems do not allow this type of functionality.

We do not currently support animated gifs. However, you can use ffmpeg (or another media conversion) in order to convert an animated gif into a movie that will play.

This message is seen if MimioStudio is installed without administrative privileges. Under the MimioStudio 9.12 release notes is the following: “Auto-update fails if the user does not have administrative privileges. MimioStudio will attempt to update and it will appear that the update has been successful. However, the software update will fail if administrative rights are not set.” MimioStudio must be installed with administrative privileges set.

MimioStudio 11 does not accept OpenOffice files (with .odt; .ods; .odp extensions to them). The best way to insert any OpenOffice file into MimioStudio is to export the OpenOffice file as a PDF and then import that PDF into MimioStudio. Adobe needs to be on the machine in order for the PDF to open in MimioStudio.

At this time, software upgrades are free to those who have an activated version of MimioStudio software. To activate your MimioStudio software, enter your software registration key or connect your authorized MimioClassroom hardware product to your computer.

Mistakes can occur. Handwriting conversion has come a long way over the years, but it is still not perfect. Please note that printed text will often have a higher success rate during conversion than cursive text.

MimioStudio needs to be loaded onto the local machine.

MimioStudio 11 can be installed with Group Policy, and we do support a silent installation. (A silent installation is one that runs without displaying any user interface.) The setup parameters are typically specified on the command line.
The main part of the installation program is a Windows Installer package (example: mimiostudio.msi) that is run by MSIEXEC. Among the various Msiexec parameters, the /q option is used to set the user interface level. Usually q or qn creates no user interface.
An example for Silent Installation is below:
\mimiostudio.msi” /qn ALLUSERS=1 /Lvuc \install.log

  • Verify you are correctly in Capture Mode. If all stylus pens show up black, MimioStudio is most likely configured in Interactive Mode and needs to be reconfigured into Capture Mode.
  • Check the stylus color settings in MimioStudio. Select Tools > Settings from the Notebook pull down menu, then select Ink Capture on the left to confirm the color settings for the individual pens. NOTE: You must have a Mimio device connected to your computer to view and modify the pen settings.

The ActivityWizard is powered by the Mimio Knowledge Engine. This engine stores all content that feeds directly into the ActivityWizard activities, including the file names and relevant, research-based facts.

To ensure accuracy and quality of the knowledge we store, each fact is researched by members of the Mimio research and development team using multiple sources to cross-reference and validate the fact. We do not use Wikipedia as a source.

Once the fact is built into the Knowledge Engine, further testing and validation is performed by our Quality Assurance Team.

Should you find discrepancies in our research, please send us the content item, activity information (subject, category, and topic), fact in question, and the reference or source where you have found conflicting information (see example below).

We will review and address each inquiry with our research team and post updates if necessary.

We recommend using the “Refine” step in the ActivityWizard to customize your choice pool items so that any content or items you may find confusing can be exchanged with another item from the Knowledge Engine.

Example inquiry

Content or item: Image of saxophone

Subject: Arts

Category: Instrument types

Topic: Woodwinds and Brass

Question: Is a saxophone a brass or woodwind instrument?

Source: http://www.the-saxophone.com/history-of-the-saxophone.html

When Web Browser is chosen in Mimio Applications, Internet Explorer will be the browser that is used for Windows OS—even if another browser is set as the default on the computer. For Mac OS, Safari will be the browser chosen in Mimio Applications. This is because Mimio uses the native browser for each OS.

MimioStudio 10 is offered in 33 languages, including:

English
Arabic
Bahasa Indonesian
Bahasa Malay
Basque
British English
Catalan
Chinese-Simplified
Chinese-Traditional
Croatian
Danish
Dutch
Finnish
French
German
Greek
Hebrew
Hindi
Hungarian
Italian
Japanese
Korean
Norwegian
Polish
Portuguese (Brazilian)
Portuguese (Portugal)
Romanian
Russian
Slovak
Spanish
Swedish
Turkish
Vietnamese

We support text recognition in all of these languages, with the following exceptions:

Bahasa Indonesian
Bahasa Malay
Basque
Croatian
Hindi
Romanian
Slovak

  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pens of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Select OK.
  • The Writing Recognition feature within MimioStudio can be used to convert live writing into editable text (to enter text into applications during interactive use) or as a post-processing tool to convert previously written notes into editable text in a Notebook file.
  • There are two Text Tools within MimioStudio that support live writing conversion: Write Anywhere and Writing Pad. These tools can be selected by right-clicking on the Text Tool icon in the Windows notification area in the lower right corner of the screen.
  • The post-processing writing recognition tool requires handwritten notes to be selected within Mimio Notebook. Once handwritten notes are selected, right-click within the selected notes and choose the option to Recognize Ink.

During the installation of MimioStudio, the installer puts 200MB of files into the Windows temp directory, which is located on drive C by default.

Solution 1

The temp directory in Windows often contain files from previous software installations that are no longer needed. You can delete unnecessary files in the temp directory and reinstall MimioStudio.

  1. Click Start.
  2. Select Run.
  3. Enter %TEMP% and click OK.
  4. Delete any unnecessary files.
  5. Reinstall MimioStudio.

Solution 2

Change the location of the Windows temp directory to your D drive or another drive with more capacity. Please note that incorrectly changing the setting for the Windows temp directory can severely impact performance or cause other issues. 

  1. Right-click My Computer and select Properties.
  2. Click on the Advanced tab.
  3. Click on Environment Tables.
  4. For both TEMP and TMP variables, change the path from the C drive to the D drive. (For example D:\TEMP\sys)
  5. Click OK to all open Windows and restart your computer. After restarting, reinstall MimioStudio.

The wizard is meant to work on a 1024 x 768 resolution (our lowest resolution supported) and portions will not be visible if the resolution is less than this. The generated activities may work on a lower resolution, but we do not test at less than 1024 x 768.

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This will happen with Mac OS 10.8 +.  Go to the Security and Privacy section and make sure that “Allow applications downloaded from:” is set to “Anywhere.” Alternately, you can approve just Mimio to be able to be installed. All you should need to do is ctrl+click or right-click on the install file and select “open” from the contextual menu. This time, you’ll see a different pop-up instead of a message saying the app can’t be opened at all. Click “Open” and you should be all set.

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Shortcut keys to trigger keyboard tools are no longer supported in MimioStudio 10 on Mac 10.6 and above. Users can add the keyboard to the Mac menu bar by going into “System Preferences” -> “Language and Text” -> “Input Sources” tab and checking the “Keyboard and Character Viewer” input source. The icon to launch the keyboard viewer will appear on the menu bar.

Hyperlinks may not work if the files are saved to a network location and are going to be accessed from a different location. To prevent this from happening, uncheck the option “Enable auto recovery” from the MimioStudio settings. The other option is to select “File Attachment” and attach any files to the .ink file, then hyperlink to the attachment. This will make the .ink file larger depending on the number of file attachments.

Yes, you can reconfigure both buttons on the stylus. Please note that once you reconfigure the buttons, the default will be reset and the buttons will no longer retain the original functions of Right-Click and MimioStudio Tools—they will now do whatever action you have changed the buttons to do. You will find the option for these “Actions and Commands” by going to Tools > Settings > Interactive on Windows, or Notebook > Preferences > Interactive on a Mac.

Notebook does not provide a spell check function. If you want to spell check, you will need to copy and paste the text into a different application that contains a spell check feature.

Once handwriting has been converted, you can select the text and drag it into any application that supports text.

  1. Simply highlight the text in Mimio Notebook.
  2. Click and drag the highlighted block of text into the destination application.
  3. Release the mouse button once the item is in the desired application.

Only content from the ActivityWizard’s Knowledge Engine can be used with the ActivityWizard to create its activities. We’ve taken the time to research and populate a library relevant to the core subjects and grade levels. The ActivityWizard’s content is tagged with knowledge and facts so that the Knowledge Engine knows how to build a high-quality and accurate activity per your definition. While it is possible to drag content from the Gallery into the Activity (or add your own content), the ActivityWizard will not have an understanding or the “knowledge” to know which category, topic, or grade it belongs to, and will therefore be unable to tell the student if the answer is correct or incorrect. Using the built-in Knowledge Engine automates the creation process and ensures a high-quality and accurate activity each time.

Changing pen color and thickness:

  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pen of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Press the Ok button.

NOTE: Changing the pen thickness will make the virtual ink thicker or thinner within Mimio Notebook.

  1. Click the Start button and select All Programs > Start up. Inside the start-up dialog box are all the programs that will start automatically during the boot-up process.
  2. Right-click on the MimioStudio icon and select Delete. This will remove MimioStudio from the start-up group.

Mimio should work on an LCD screen as long as there is a clear line of sight between the Mimio stylus and Mimio device.

NOTE: Mimio will not work on a plasma display.

If your INK file contains certain features that are unique to MimioStudio 11 software, the file will not open in a previous version of MimioStudio software. These features are:

  • The essay, numeric, and/or short answer questions.
  • An animation that contains a trigger (slide in and slide out animations that start when the object is clicked on).

If your INK file doesn’t contain these unique features, it will open in MimioStudio 9 and above.

We do not support PDFs, DOCs, or PPTs on Linux. We only have our serializers for BECTA, IWB, SMART, and PROMETHEAN files.

If you receive the message “Unable to Load File” while trying to import a Microsoft Word or PowerPoint file, the easiest solution is to save the file as a PDF. Once you’ve saved the file as a PDF, you should have no issues importing it.

This issue is mainly encountered on Mac OS.

MimioTeach

The MimioTeach system is a best-in-class interactive whiteboard solution. New and updated tracking algorithms and hardware ensure that there’s no lag time when using the stylus. Users can feel confident that the MimioTeach system will work in any environment. The system supports both wired and wireless operation right out of the box. Wireless means you no longer need to worry about the distance between the device and your PC, and you no longer have to worry about tripping over cables. The wireless connection utilizes the new MimioHub™ receiver, which can also be used to connect other Mimio devices. The interactive stylus is powered by an internal battery that recharges on the MimioTeach bar. And the MimioTeach system gives you multiple power options: wall power, USB power, and battery power.

The MimioTeach system gives you multiple connection options for power: wireless via a battery, USB connection to your PC, or plugged into the wall.

Category: MimioTeach

A flashing amber means the Mimio device is looking to connect to any USB hub—it recognizes that there is a hub available to communicate to. If using Windows, open MimioStudio and go to Tools > Settings > Classroom Devices. If using Mac, go to the Apple header and select Notebook > Preferences > Classroom Devices to make sure that MimioTeach or Vote is connected. If it is not connected (might show available), then highlight the MimioTeach and click Connect. If you are successful re-pairing the Mimio wireless components, the power/status LED on the Mimio devices should turn to solid green. This initiates the pairing process. A flashing green means that the USB hub is plugged in and recognizes the MimioTeach or Vote because it was connected to it before but mimiosys.exe has been terminated, and once MimioStudio is open you will get a solid green. If you continue to have issues, please reach out to Technical Support for additional troubleshooting.

Categories: MimioTeach, MimioVote
  1. Verify MimioStudio 11 or above is installed.
  2. Verify the wireless USB receiver is connected to your PC’s USB port.
  3. Press and hold the power LED button on the MimioTeach bar until it begins to blink (approximately 20 seconds).
  4. Open Mimio Notebook.
  5. Select the Tools menu, then select Settings.
  6. Select Classroom Devices. The MimioTeach should show as available under the Status column.
  7. Select MimioTeach from the list and then select the Connect button. The MimioTeach status should change to connected.
Category: MimioTeach
  1. Make sure all sensors on the Mimio device have a clear line of sight to the writing surface and pens.
    1. The infrared sensor (IR) is the black semicircle protruding from the side of the bar.
    2. Two ultrasound sensors (US) are on the side of the Mimio device at the top and bottom of the bar. They appear as small silver circles.
    3. Make sure nothing is blocking these three sensors.
  2. Make sure the Mimio device is facing the proper direction. The Mimio bar should have the infrared and ultrasound sensors facing towards the writing surface.
  3. Enter the calibration screen.
    1. Three options:
      • Touch the interactive stylus pen to the writing surface and it will bring up the calibration screen (first time only).
      • Push the bottom of the five buttons (for Xi) and top botton (for Teach) on the Mimio device until the calibration screen appears.
      • Open Mimio Notebook and select Tools > Settings > Interactive > Calibrate for Windows, or select Notebook > Preferences > Interactive > Calibrate for Mac.
    2. Using the Mimio Interactive mouse, press on the center of each of the nine calibrations points that appear on the projected image on the writing surface.
    3. Once completed, your Mimio device is now ready to use in Interactive Mode.

NOTE: You can save your calibration by opening Mimio Notebook and selecting Tools > Settings > Interactive from the pull down menus and check the Use previous calibration option.

The MimioTeach system is integrated with MimioStudio software for Windows, Mac, and Linux. For the most recent version of MimioStudio, we recommend going to our website to ensure you download and install the most up-to-date version available. MimioStudio can be found on our website and is available to download for free. Just head to the “Support” Tab, select “Software Downloads,” and choose the link for “MimioStudio Classroom Software.”

Category: MimioTeach

The MimioTeach system is used with a projector, which allows you to project your entire laptop screen on the whiteboard. You can deliver and interact with lessons and presentations directly from your PC. The MimioCapture system is a MimioTeach accessory that allows you to capture dry-erase notes or drawings directly from the whiteboard and store them on your PC in MimioStudio Notebook. A projector is not used with the MimioCapture system.

The MimioTeach system has rare earth magnets built into the bar that will allow for attachment to any steel-backed whiteboard. We also provide metal mounting brackets that will attach to the magnets on the MimioTeach bar and then use 3M adhesive strips to attach to the whiteboard. There are four holes on the back of the MimioTeach bar, two at the top and two at the bottom. These could be used as screw holes to “permanently” attach the MimioTeach to a surface. Finally, there are optional security brackets available for purchase that will allow for a permanent mounting solution, removable with a supplied security screwdriver.

Category: MimioTeach

Yes, it is possible to connect a wireless USB receiver into a USB hub.

When the MimioTeach is running on battery power, the stylus will not charge. Please plug the Teach directly into the computer with the USB cable or use the provided USB adapter to plug into the wall and the stylus will charge. If the stylus still does not show a green LED, try rotating the stylus 360 degrees while in the holder to see if contact is being made with the charge pin. Also, try cleaning the contacts on the MimioTeach with a micro-fiber cloth to ensure that nothing is interfering with the charger contacts. If no green LED is shown while rotating the stylus, please contact Technical Support. We recommend charging the stylus overnight before using it for the first time and when not in use for maximum performance.

Category: MimioTeach

Official testing has shown that on a single charge, the MimioTeach stylus battery will last approximately 11 continuous hours. This means 11 straight hours of the tip being depressed. There are two things that will ensure the life of the battery is one of the longest on the market:

  1. The MimioTeach system has a built-in docking and recharging station for the stylus, so its “home” will always provide a recharge.
  2. Most use cases of the stylus show that it is used only 5% to 10% of class time. Therefore, the actual use time it would take for the battery to deplete entirely is close to 200 hours. Effectively, the stylus should never fully deplete—but if it does, simply charge it for five minutes to get up to 30 minutes of use. The stylus will fully charge in 3 hours. When the stylus needs charging, an amber LED will display. We recommend charging the stylus overnight before using it for the first time and when not in use for maximum performance.
Category: MimioTeach

The amber LED indicates that the MimioTeach stylus or the MimioCapture pens and eraser needs to be charged. We recommend charging the stylus overnight before using it for the first time and when not in use for maximum performance. Please note that when the MimioTeach is running on battery power, the stylus will not charge. Please plug the MimioTeach bar or the MimioCapture Tray directly into the computer with the USB cable or use the provided USB adapter to plug into the wall and the units will charge.

Official testing has shown that on a single charge, the stylus batteries will last approximately 11 continuous hours. This means 11 straight hours of the tip being depressed. After a minute of the tip being depressed, there is an automatic shutoff, so the signal will stop being transmitted. Most use cases of the stylus show that it is used at very short intervals (in the length of seconds). Therefore, the actual use time it would take for the battery to deplete entirely is pushed to the hundreds of hours. Effectively, the stylus battery power should never fully deplete—but if it does, a five-minute charge will provide up to 30 minutes of use. The styli and eraser will recharge completely in their tray in about three hours.

Yes, you can order replacement pen tips. The stylus is made of solid Teflon with a replaceable tip to ensure ultra-smooth action on all board or screen surfaces.

Category: MimioTeach
  1. Connect a Mimio device to the computer (via cable or wireless connection).
  2. If applicable, turn the projector off.
  3. Open the Mimio Notebook application.
  4. Click File and select Connect. If prompted to disconnect from Interactive Mode, select Yes. Once completed, an image of the Mimio bar/board should appear on the blank Notebook page (usually on the left). A status message will also appear on the lower left section of the Mimio Notebook page identifying you that you are connected to a Mimio device. Remember to only use the STYLUS INK CAPTURE PENS with the EXPO dry-erase markers in Capture Mode. Use of the Mimio Mouse Interactive Stylus Pen will revert back to Interactive Mode.
  5. Make sure all sensors on the Mimio device have a clear line of sight to the writing surface and pens.
    1. The infrared sensor (IR) is the black semicircle protruding from the side of the bar.
    2. Two ultrasound sensors (US) are on the side of the Mimio device at the top and bottom of the bar. They are small silver circles.
    3. Make sure nothing is blocking these three sensors.
  6. Make sure the Mimio device is facing the proper direction. The Mimio bar should have the infrared and ultrasound sensors facing towards the surface (i.e. these sensors should point towards the large portion of the board have a clear line of sight of a Mimio stylus pen when in use).

Verify the device mounting style by clicking Tools and selecting Settings from the Mimio Notebook.

  1. The default mounting position is the vertical in the upper left corner of the writing surface.
  2. If the Mimio device is oriented in a different position, select the appropriate orientation from the Device Mounting pull-down option (for Xi only).

The MimioTeach system does not project an image—a separate projector is required to display the computer’s image onto the whiteboard. The MimioTeach system provides the technology to control the computer from the whiteboard. Any LCD or DLP projector will work. We recommend brightness between 1,500–2,500 lumens. (Minimum recommended resolution is XGA.)

Category: MimioTeach

AC power is only required for Mimio wireless if battery power is not preferred. When connected to a computer via USB cable, the device is powered by the computer through USB and does not require external power.

  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.
  • Mimio will not work with curved whiteboards or surfaces. While some functionality is possible in the first 5 to 15 inches, data capture will not be consistent. The Mimio technology requires a clear line of sight between the Mimio stylus pen and the Mimio device. A curved surface will create an obstacle, eliminating the clear line of sight between the two items.
  • Convex boards have more problems because they bulge outward; concave boards or bowl shaped surfaces may allow sound to travel normally. However, curved boards in general are not supported by Mimio.
Category: MimioTeach

The batteries have been tested to last for some 9 to 20 hours of continuous use, depending on the type of batteries used. Mimio recommends using either rechargeable batteries or lithium batteries. While lithium batteries are one-time use and expensive, they will give you the longest use time. However, rechargeable batteries will provide multiple uses and ample time to be used, for multiple days in a row. Remember, the MimioTeach system will go to a low power state after 30 minutes of inactivity.

Category: MimioTeach
  • Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well.
  • Verify the Mimio system works with your stylus pens. If the Mimio works with the pens, but the eraser does not work, try replacing the battery (if using Xi). If a new AAA battery is installed and the eraser still does not work, contact Technical Support for a warranty service RMA.
  • When connected to the computer via USB or powered with AC power, the Mimio device will always stay on.
  • To power down the Mimio device, the AC adapter or USB cable must be unplugged from the Mimio device.

MimioTeach and Mimio Xi can go a maximum of 32′ (10 meters) with an unpowered or powered hub between the two cables. Lengths beyond that have not been tested, though using as many powered hubs as you want could provide a longer range (again, not approved by Mimio). If using the MimioCapture, the 16′ cable must be attached directly into the computer—unless you use one powered hub, then you can go up to 32′. The maximum length cable for the MimioView is 25′. The 10′ USB cable that comes with the MimioView plus a 15′ USB extension cable totals 25′ USB. 2.0 High Speed Extension: No power cable required.

The MimioTeach system can easily be set up by one person, with no installation required. You simply unpack the unit, install the software, mount the bar magnetically to the whiteboard to the left of the projected image, and connect via your desired connection. No mounting hardware, drilling, wiring, or technicians are required.

Category: MimioTeach

A beeping MimioTeach means the batteries are too low for the MimioTeach to operate.

Category: MimioTeach

No, our system does not use Bluetooth. It is a dedicated 2.4 GHz bidirectional point-to-point wireless connection to the computer through the MimioHub USB thumb drive receiver, with a maximum range of 30 feet (9 meters).

Category: MimioTeach

Two buttons on the stylus activate functions: Hover/Right Click and MimioStudio tools. For left mouse click, touch the projected area with the tip of the stylus twice. You can reconfigure both buttons on the stylus. Please note that once you reconfigure them, the default will be reset and the buttons will no longer retain the original functions of Right Click and MimioStudio tools.

Category: MimioTeach

If necessary, you can remove the integrated MimioTeach bar from the MimioBoard and replace with a new MimioTeach bar.

You will need the included MimioTeach replacement tools and a screwdriver.

To remove the MimioTeach bar:

  1. Remove the MimioBoard frame pieces from above and below the MimioTeach bar.
  2. Unplug the cable from the MimioTeach bar.
  3. Using the included Allen wrench, do the following:
    1. Remove the screw below the MimioTeach bar.
    2. Remove the screw above the MimioTeach bar.
  4. Remove the MimioTeach bar from the MimioBoard. There are two metal plates on the back of the MimioTeach bar.
  5. Using a screw driver, remove the two screws that hold each of the metal plates in place.
  6. Remove the metal plates from the MimioTeach bar.

To replace the MimioTeach bar:

  1. Place the metal plates against the back of the MimioTeach bar. Make sure that the recess on each plate is inserted into the recess on the back of the MimioTeach bar.
  2. Using a screw driver and two screws per plate, attach the plates to the MimioTeach bar.
  3. Plug the MimioBoard cable into the MimioTeach bar.
  4. Place the MimioTeach bar on the MimioBoard.
  5. Using the included Allen wrench, do the following:
    1. Insert one screw in the hole above the MimioTeach bar.
    2. Insert one screw in the hole below the MimioTeach bar.
  6. Replace the MimioBoard frame pieces above and below the MimioTeach bar.
Categories: MimioBoard, MimioTeach

MimioTeach technology combines the simplicity of a whiteboard, the power of a computer, and front projection to engage students with vivid images, video, and audio. You get a feature-rich interactive whiteboard that combines color, motion, and interactivity. It also allows you to display your computer desktop and lets you interact with PC applications and navigate websites.

The MimioCapture system lets you save dry-erase marker notes to a connected computer. The MimioTeach device captures and converts the dry-erase marker notes into digital files that can be stored on the PC.

When you have both the MimioTeach system and the MimioCapture system, you can use any size ordinary whiteboard as either an electronic whiteboard (without a projector) or as an interactive whiteboard (with a projector).

The MimioTeach system takes advantage of new tracking technologies. Its new and updated tracking algorithms and hardware work dependably in any environment, and there is no lag time when using the stylus. The MimioTeach bar is streamlined, the button selection is simplified, and the stylus is now rechargeable. Wireless is standard with the product, with the additional choice of either USB or wall power connection. Two push-button functions on the MimioTeach bar indicate Interactive/Calibrate and Launch, and there is one indicator light to denote a power connection.

The Mimio Xi bar includes additional functions specific to MimioCapture, such as New Page, Copy Page, and Print. Those features have now been moved to the new MimioCapture tray, enhancing the clean look of the MimioTeach bar.

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

Mimio Xi / Interactive

The MimioTeach system is a best-in-class interactive whiteboard solution. New and updated tracking algorithms and hardware ensure that there’s no lag time when using the stylus. Users can feel confident that the MimioTeach system will work in any environment. The system supports both wired and wireless operation right out of the box. Wireless means you no longer need to worry about the distance between the device and your PC, and you no longer have to worry about tripping over cables. The wireless connection utilizes the new MimioHub™ receiver, which can also be used to connect other Mimio devices. The interactive stylus is powered by an internal battery that recharges on the MimioTeach bar. And the MimioTeach system gives you multiple power options: wall power, USB power, and battery power.

Running an environmental test for the Mimio Xi

From Mimio Studio 9.0 on Windows, select Tools > Settings. From Mimio Studio 9.0 on Mac, select Notebook from the header > Preferences. Click on the Ink Capture icon on left and select Settings. The Environmental Analysis tests for infrared and ultrasound interference in the room. Select Test. If either test fails, there may be interference.

  • The most common failure is ultrasound, typically caused by occupancy sensors used to control lighting in a room. If you know where the motion sensor is located (usually on the ceiling towards center of the room), try covering it and testing further to see if interference is eliminated. If covering the sensor results in the Mimio device working, the long term solution is to remove or replace the occupancy sensor with a sensor that does not utilize ultrasonic technology.
  • Infrared failures are uncommon and typically caused by a plasma display in use nearby. Powering off the plasma display will permit the Mimio device to work correctly. It can also be caused by light fixtures located directly above the Mimio device and whiteboard. Try turning off the closest lights and re-test to see if interference disappears. The least likely infrared interference is direct sunlight on the Mimio device (at sunrise or sunset).

Long-term solution

  • Change motion detectors. Wattstopper, Leviton, Novitas, and Hubbell Automation brand dual-technology sensors used in classrooms will interfere with Mimio devices because the ultrasound is transmitted at a frequency very close the ultrasound transmitted by the Mimio stylus pens (40 kHz). SensorSwitch brand occupancy sensors utilize dual-technology that will not interfere with Mimio.

Power off plasma screens or change orientation of Mimio device to get out of direct light.

  • There could be ultrasound interference from an environmental source. Click here for information on testing for environmental interference.
  • Try replacing the battery in the stylus pen with a new battery.
  • There may be an ultrasound sensor failure in the Mimio device. Click here for information on testing for a failed ultrasound sensor.
  • If you have another Mimio device available, try calibrating to see if you can isolate the issue to that specific device.

There are two generations of Mimio wireless. Each has a different form factor for the wireless USB receiver, also referred to as the wireless dongle. The latest Mimio wireless has a wireless receiver with a flash drive form factor, while the first generation Mimio wireless used a small black box for a wireless receiver that connected to the computer with a short mini-B USB cable.

NOTE: The wireless components from the first generation Mimio wireless are not compatible with the components from the 2nd generation Mimio wireless.

Flash drive form factor (dongle)

Plugs into your computer’s USB port and should have a solid green LED light

Click here for more information.

NOTE: A solid green LED identifies that the wireless USB receiver is receiving power, but it does not indicate a successful wireless pairing. The wireless module connected to the Mimio Xi device has two LEDs at its base. The top LED has a radio tower icon next to it—this is the wireless link status indicator, and it should be solid green (indicating a wireless link with the receiver). If the link status LED is flashing or amber, there is no connection with the wireless receiver and it may require re-pairing.The bottom LED has a pen icon next to it, which is the pen activity indicator. When a wireless link is established, this LED will flash when in an idle state; it will turn solid green when a Mimio stylus is in use. This LED will not light up.

  1. Confirm the same version of Mimio wireless components are being used together, i.e. DMA-02-03 and DMA-02-03M work together as do DMA-02-02 and DMA-02-02M. You cannot mix these. Also, confirm both components have the same 2-digit version number. This info can be found on the label on both wireless components.
  2. Unplug wireless receiver from USB port and connect into a different USB port.
  3. On the wireless receiver/dongle, depress the small button with the tip of your fingernail, pen tip, etc. until LED begins flashing (~4 seconds).
  4. Within 30 seconds, depress the recessed button beneath the power LED on the Mimio Xi device for 1 second until you hear a beep.
  5. If you are successful re-pairing the Mimio wireless components, the wireless link status LED on the Mimio Xi should turn to solid green.

Small black box form factor (dongle)

  1. There is no LED on the black box. You must stick a paperclip in the small hole on the flat face of the box and hold for 1 second.
  2. Within 30 seconds, depress the recessed button beneath the power LED on the Mimio Xi device for 1 second until you hear a beep.
  3. If you are successful re-pairing the Mimio wireless components, the wireless link status LED on the Mimio Xi should turn to solid green.
  4. The 2-digit revision code on black box must match the 2-digit revision code on the wireless module on the Mimio Xi device. You must remove the wireless module from the Mimio Xi device to view the revision code.
  1. Make sure all sensors on the Mimio device have a clear line of sight to the writing surface and pens.
    1. The infrared sensor (IR) is the black semicircle protruding from the side of the bar.
    2. Two ultrasound sensors (US) are on the side of the Mimio device at the top and bottom of the bar. They appear as small silver circles.
    3. Make sure nothing is blocking these three sensors.
  2. Make sure the Mimio device is facing the proper direction. The Mimio bar should have the infrared and ultrasound sensors facing towards the writing surface.
  3. Enter the calibration screen.
    1. Three options:
      • Touch the interactive stylus pen to the writing surface and it will bring up the calibration screen (first time only).
      • Push the bottom of the five buttons (for Xi) and top botton (for Teach) on the Mimio device until the calibration screen appears.
      • Open Mimio Notebook and select Tools > Settings > Interactive > Calibrate for Windows, or select Notebook > Preferences > Interactive > Calibrate for Mac.
    2. Using the Mimio Interactive mouse, press on the center of each of the nine calibrations points that appear on the projected image on the writing surface.
    3. Once completed, your Mimio device is now ready to use in Interactive Mode.

NOTE: You can save your calibration by opening Mimio Notebook and selecting Tools > Settings > Interactive from the pull down menus and check the Use previous calibration option.

  1. Complete an environmental test. Click here for instructions.
  2. Touch a Mimio stylus pen about an inch in front of the top ultrasound sensor on the Mimio device (this looks like a small silver circle on the side of the Mimio device). When touching down the pen, verify if the pen indicator LED on the Mimio device turns green.
  3. Do the same for the bottom ultrasound sensor.
  4. If the pen indicator LED on the Mimio device does not turn green when each test is performed, there is a dead ultrasound sensor which requires warranty service. NOTE: A dead or weak ultrasound sensor can only detect a stylus pen when positioned directly in front of it.
  5. Contact Mimio Technical Support for warranty service instructions.

NOTE: If available, always verify if another Mimio device works in place of the original device.

The updated version of MimioStudio software is compatible, so your Xi will work with the new MimioClassroom interactive devices, and you can also use the original Mimio Capture and MimioPad devices. If you are interested in the great new features of our MimioView document camera and MimioVote assessment system, consider upgrading to the latest version of MimioStudio software, which provides integration and complete ease of use with these new MimioClassroom products.

Yes, it is possible to connect a wireless USB receiver into a USB hub.

A running virus scanner could be blocking a certain portion of the application, causing it to configure the Mimio USB device driver. If possible, try disabling your anti-virus program while installing the Mimio software and to configure the Mimio USB device driver. Also, try turning off the UAC (User Account Control) in Control Panel.

Make sure the MimioStudio software is installed, then try restarting the machine.

If the above doesn’t fix the issue, please do the following:

  1. Click the Windows Start Button and Run / Run Devmgmt.msc.
  2. In Device Manager, the Mimio USB Adapter should be listed as an “Unknown Device” or “USB Device!” with a red or yellow warning symbol on it.
  3. Right-click on this device and choose Update Driver.
  4. Choose to “Install the software automatically (recommended)” and click Next.
  5. The next screen should show a list of compatible drivers. Select the driver from C:\Program Files\mimio\mimio Studio\drivers and click Next.
  6. Click “Continue Anyway” if a Windows Logo Warning dialog opens.
  7. Complete the device installation and close the Device Manager.

This indicates an internal failure which requires warranty repair service. Please contact Mimio Technical Support for further directions.

  1. Connect a Mimio device to the computer (via cable or wireless connection).
  2. If applicable, turn the projector off.
  3. Open the Mimio Notebook application.
  4. Click File and select Connect. If prompted to disconnect from Interactive Mode, select Yes. Once completed, an image of the Mimio bar/board should appear on the blank Notebook page (usually on the left). A status message will also appear on the lower left section of the Mimio Notebook page identifying you that you are connected to a Mimio device. Remember to only use the STYLUS INK CAPTURE PENS with the EXPO dry-erase markers in Capture Mode. Use of the Mimio Mouse Interactive Stylus Pen will revert back to Interactive Mode.
  5. Make sure all sensors on the Mimio device have a clear line of sight to the writing surface and pens.
    1. The infrared sensor (IR) is the black semicircle protruding from the side of the bar.
    2. Two ultrasound sensors (US) are on the side of the Mimio device at the top and bottom of the bar. They are small silver circles.
    3. Make sure nothing is blocking these three sensors.
  6. Make sure the Mimio device is facing the proper direction. The Mimio bar should have the infrared and ultrasound sensors facing towards the surface (i.e. these sensors should point towards the large portion of the board have a clear line of sight of a Mimio stylus pen when in use).

Verify the device mounting style by clicking Tools and selecting Settings from the Mimio Notebook.

  1. The default mounting position is the vertical in the upper left corner of the writing surface.
  2. If the Mimio device is oriented in a different position, select the appropriate orientation from the Device Mounting pull-down option (for Xi only).
  1. Check the batteries. Push down on the tip of the pen and you should hear a buzzing sound.  If there is no sound, then replace the batteries.
  2. Make sure EXPO brand dry-erase markers are being used. The mimio stylus pens are designed for EXPO markers. The EXPO marker should have some wiggle room in the tube. If the dry-erase marker is too tight, there may be internal wires in the stylus pen tube interfering with the marker.
  3. Disassemble the stylus pen and remove the EXPO dry-erase marker or gray Mimio Mouse insert piece. Look down the barrel to see if any of the three wires are protruding. If a wire is sticking out, then use a regular ball point pen or the back end of a pencil to smooth out the wires. Re-insert the dry-erase marker or Mimio mouse insert and try again (make sure an EXPO brand dry-erase marker is being used).
  4. If no wires are protruding, the batteries are new, and the pen buzzes—but is still not detected by the Mimio—then check for a failed ultrasound sensor and/or run an environmental test.
  • Click here for information on checking for a failed ultra sound sensor.
  • Click here for information on running an environmental test.

AC power is only required for Mimio wireless if battery power is not preferred. When connected to a computer via USB cable, the device is powered by the computer through USB and does not require external power.

  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.

Mimio Xi can be attached to the whiteboard in two ways:

Temporary suction cup attachment:

When using Mimio Xi on a board in a location where it will not remain for more than a day, the Xi capture bar can be attached using the suction cups. When attaching Xi using suction cups, make sure the board and suction cups are clean (wipe with tissue and clean the suction cups only with water or alcohol—NEVER use solvent cleaners on the suction cups). When cleaning the upper left hand corner of the board, also make sure there are no scratches or surface irregularities that would prevent a secure attachment.

NOTE: After attaching Xi with suction cups, make sure that both the top and bottom sets of cups have fastened properly by applying some lateral force left, right, up, and down parallel to the board surface. If the suction cups loosen when doing this, re-clean and re-attach.

Long-term attachment using mounting brackets:

If your Xi will be used frequently on a particular board or if you wish to use Xi on any board for an extended period of time (days or more), it is highly recommended to use the mounting brackets, of which one pair is supplied with your Xi. The mounting brackets can be attached by clipping them onto the Xi bar and then removing the protective slip over the 3M “Command” adhesive strips. Press the bar with the clips onto the upper left corner of the whiteboard in vertical orientation for landscape-oriented boards or horizontally for portrait-oriented boards. The clips will remain in place, but the bar can be easily clipped in and out of the brackets and will remain precisely positioned as long as desired. This fixed positioning can be particularly useful when your Xi is used with the MimioMouse interactive whiteboard feature and a fixed position projector since it permits calibration to be retained and eliminates the need for recalibration each time Mimio Xi is used.

Four new AA batteries will provide approximately 40 hours of usage. The power button/LED on the bar will change colors indicating remaining battery life.

The power LED indicators are:

  1. Green indicates over 5 hours of battery life remaining.
  2. Yellow indicates 1–5 hours of battery life remaining.
  3. Yellow flashing indicates less than one hour of battery life remaining.

NOTE: An audio tone from the Mimio Xi bar will indicate when the battery moves from one of these stages to the next.

The Mimio Xi can hold approximately 8–10 hours of meeting notes, depending on how much has been written in that time period. The memory LED will change color to indicate when the memory is filling up. The indicator colors are as follows:

  1. Not lit indicates the memory is empty.
  2. Solid green indicates that memory is less than 80% full.
  3. Yellow indicates that memory is between 80% and 90% full.
  4. Flashing yellow indicates memory is greater than 90% full.
  5. Audio warning indicates memory is greater than 99% full.
  6. Flashing green indicates that the data is downloading from the Mimio Xi to the PC.

NOTE: An audio tone from the Mimio Xi bar will indicate when the memory moves from one of these stages to the next.

Verify that the ultrasound sensor is functioning correctly. Click here for information on checking for a failed ultrasound sensor.

  • Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well.
  • Verify the Mimio system works with your stylus pens. If the Mimio works with the pens, but the eraser does not work, try replacing the battery (if using Xi). If a new AAA battery is installed and the eraser still does not work, contact Technical Support for a warranty service RMA.
  • When connected to the computer via USB or powered with AC power, the Mimio device will always stay on.
  • To power down the Mimio device, the AC adapter or USB cable must be unplugged from the Mimio device.
  1. Open Mimio Notebook.
  2. Select Tools > Settings > Interactive.
  3. Select “Automatically enable when a device is detected.”
  4. Close MimioStudio Notebook and disconnect the Mimio Xi.
  5. Open MimioStudio Notebook.
  6. Connect Mimio Xi and the calibration screen for Interactive Mode will appear.

MimioTeach and Mimio Xi can go a maximum of 32′ (10 meters) with an unpowered or powered hub between the two cables. Lengths beyond that have not been tested, though using as many powered hubs as you want could provide a longer range (again, not approved by Mimio). If using the MimioCapture, the 16′ cable must be attached directly into the computer—unless you use one powered hub, then you can go up to 32′. The maximum length cable for the MimioView is 25′. The 10′ USB cable that comes with the MimioView plus a 15′ USB extension cable totals 25′ USB. 2.0 High Speed Extension: No power cable required.

The MimioTeach system takes advantage of new tracking technologies. Its new and updated tracking algorithms and hardware work dependably in any environment, and there is no lag time when using the stylus. The MimioTeach bar is streamlined, the button selection is simplified, and the stylus is now rechargeable. Wireless is standard with the product, with the additional choice of either USB or wall power connection. Two push-button functions on the MimioTeach bar indicate Interactive/Calibrate and Launch, and there is one indicator light to denote a power connection.

The Mimio Xi bar includes additional functions specific to MimioCapture, such as New Page, Copy Page, and Print. Those features have now been moved to the new MimioCapture tray, enhancing the clean look of the MimioTeach bar.

MimioVote

A flashing amber means the Mimio device is looking to connect to any USB hub—it recognizes that there is a hub available to communicate to. If using Windows, open MimioStudio and go to Tools > Settings > Classroom Devices. If using Mac, go to the Apple header and select Notebook > Preferences > Classroom Devices to make sure that MimioTeach or Vote is connected. If it is not connected (might show available), then highlight the MimioTeach and click Connect. If you are successful re-pairing the Mimio wireless components, the power/status LED on the Mimio devices should turn to solid green. This initiates the pairing process. A flashing green means that the USB hub is plugged in and recognizes the MimioTeach or Vote because it was connected to it before but mimiosys.exe has been terminated, and once MimioStudio is open you will get a solid green. If you continue to have issues, please reach out to Technical Support for additional troubleshooting.

Categories: MimioTeach, MimioVote

The hardware and software both support two MimioVotes being chained together to form a 64-unit MimioVote. One set will be numbered 1–32 and the other will be 33–64.

Category: MimioVote

If a MimioVote handset shows EE with other characters (click here for an example), this means the handset’s ID has been assigned to a different handset. This is normal. To correct the display, place the handset in the MimioVote tray and the correct ID will be assigned to the handset.

If a MimioVote handset shows EE with no other symbols (click here for an example), it means:

  • The handset was removed during a firmware update. Replace the handset to the MimioVote tray and the message will be cleared.
  • The handset is incapable of successfully installing a firmware update. When this failure occurs, the handset will attempt to download firmware every time it is placed in the station. However, it will always display EE when removed from the station—even when the firmware download has been allowed to complete. This will indicate that the handset will need to be replaced and you should reach out to Technical Support for warranty verification. Click here to contact Technical Support for a replacement handset.
Category: MimioVote

There is no limit to the number of iPads that can be used as a MimioVote handset device.

Categories: MimioMobile, MimioVote
  1. Verify Mimio Studio 11 or above is installed.
  2. Verify the wireless USB receiver is connected to your PC’s USB port.
  3. Press and hold the power LED button on the MimioVote charging station until it begins to blink (approximately 20 seconds).
    Image
  4. Open Mimio Notebook.
  5. Select the Tools menu, then select Settings.
  6. Select Classroom Devices. The MimioVote should show as Available under the Status column.
    Image
  7. Select MimioVote from the list and then select the Connect button. The MimioVote status should change to Connected.
Category: MimioVote

Yes, it is possible to connect a wireless USB receiver into a USB hub.

You can import students from a Unicode text file (TXT) or a comma-separated value file (CSV). Each student must have at least a first or last name assigned to them in order to be imported. Whether or not we use all the columns, the header must contain all of the fields.

The following fields are supported for importing into Gradebook:

  • StudentID
  • FirstName
  • MiddleName
  • LastName
  • Gender
  • Birthdate
  • Address
  • City
  • State
  • Zipcode
  • Country

Each student that you add to a class is automatically assigned a MimioVote unit number.

To import a class list.

  1. In Gradebook, display the class you want to import the student list into.
  2. From the File menu, choose Import, and then choose Students. The Open dialog box appears.
  3. Navigate to and select the file you want to import, and then click Open. The list of students is imported and displayed in the Gradebook.
Category: MimioVote

Microsoft Office applications can disable add-ins that behave unexpectedly while they are being loaded. If an application does not load your add-in, the application might have hard disabled or soft disabled it. It’s important to note there are known issues at this time with Office ’13 and above, and the Vote add-in not being available or not working as expected. We are aware of these issues and continue to work with Microsoft to gain compatibility again for newer versions.

To re-enable an add-in that has been hard disabled by PowerPoint 2010, please do the following:

Launch PowerPoint 2010.

Choose File > Options > Add-Ins.

In the Manage box, click COM Add-ins, and then click Go.

In the COM Add-ins window, click Add.

Look in for “crs_powerpoint.dll” at C:\Program Files\mimio\MimioStudio\system.

Select crs_powerpoint.dll and click OK.

Make sure MimioVote is selected and click OK.

To re-enable an add-in that has been hard disabled by PowerPoint 2007, please do the following:

Open PowerPoint and click the Microsoft Office button.

Click the PowerPoint Options button.

In the categories pane, click Add-ins.

In the Manage box, click COM Add-ins, and then click Go.

In the COM Add-ins window, click Add.

Look in for “crs_powerpoint.dll” at C:\Program Files\mimio\MimioStudio\system.

Select crs_powerpoint.dll and click OK.

Make sure MimioVote is selected and click OK.

To re-enable an add-in that has been hard disabled by PowerPoint 2003, please do the following:

Start PowerPoint 2003.

On the Tools menu, click Customize.

Click on the Commands tab.

Under the Categories heading, select Tools.

Under the Commands heading, scroll down until you see Com Add-Ins.

With the left mouse button, click and hold down on the Com Add-Ins icon.

While holding down on the left mouse button, drag the Com Add-Ins icon up to the toolbar in PowerPoint.

Double-click on the Com Add-Ins icon that appears in the PowerPoint toolbar.

In the COM Add-ins windows, click Add.

Look in for “crs_powerpoint.dll” at C:\Program Files\mimio\MimioStudio\system.

Select crs_powerpoint.dll and click OK.

Make sure MimioVote is selected and click OK.

Category: MimioVote

The MimioVote system requires the MimioHub wireless receiver, which comes standard with the system. The receiver integrates automatically with the MimioVote system, allowing it to send data instantly to your computer.

Category: MimioVote

The remote has a range of up to 9 m (30 ft). In addition, you don’t have to ensure that there is a line of sight between the remote and the MimioTeach device, because the MimioVote system uses radio frequency technology.

Category: MimioVote

Try to isolate the issue to the specific handset by making sure that another Vote handset placed in the same spot is working correctly. If another Vote handset is working correctly on that same spot, then we have isolated the issue to the specific handset. Next, unscrew the Vote handset and check to see if the battery has become loose. If the battery is in place and the handset still has a blinking backlight, then contact Technical Support to inquire about an RMA.

Category: MimioVote

The life of the replaceable batteries is typically 3 years. A full charge of a unit that has lost all power (due to being left out of the charging tray for a long time) takes about 10 to 12 hours. Teachers can easily recharge the units in their tray overnight.

Category: MimioVote

There is a limit of 199 questions on the MimioVote handsets. The MimioStudio software will still run on the extra questions, but Gradebook will only capture the first 199 responses.

Category: MimioVote

You can import standard assessments into MimioStudio Notebook for use with the MimioVote system. Only files that have been exported from ExamView as Blackboard (6.0-7.0) format can be imported into Notebook.

Category: MimioVote

The range between the USB receiver and the Vote station is 30ft.

The range between the Vote station and Vote handsets is 100ft.

Category: MimioVote

Radio frequency technology offers a major advantage over infrared frequency as it does not require that there be a line of sight between the remote and the MimioTeach device. There are other benefits as well, including:

  • Students can comfortably hold and operate their remotes.
  • Students can effectively operate their remotes from anywhere in the classroom.
  • Teachers can connect and position their receivers to best suit their environment.
Category: MimioVote

Other wireless devices, such as microwave ovens or wireless routers, do not normally interfere with the MimioVote response system, but it is possible. MimioStudio software has the ability to choose a different channel whenever it detects channel interference. However, this is an automatic feature and there is no way to manually change this within the software.

Category: MimioVote

You can import or create as many classes as you want in Gradebook. Once you have created a class, you can add students to the class by manually entering all student names and information, or you can import a list of students.

Category: MimioVote

Students can use the forward or backward buttons in a self-paced exam to see what response they entered on the handheld LCD display prior to submitting the entire test.

Category: MimioVote

MimioCapture

The MimioTeach system is used with a projector, which allows you to project your entire laptop screen on the whiteboard. You can deliver and interact with lessons and presentations directly from your PC. The MimioCapture system is a MimioTeach accessory that allows you to capture dry-erase notes or drawings directly from the whiteboard and store them on your PC in MimioStudio Notebook. A projector is not used with the MimioCapture system.

The amber LED indicates that the MimioTeach stylus or the MimioCapture pens and eraser needs to be charged. We recommend charging the stylus overnight before using it for the first time and when not in use for maximum performance. Please note that when the MimioTeach is running on battery power, the stylus will not charge. Please plug the MimioTeach bar or the MimioCapture Tray directly into the computer with the USB cable or use the provided USB adapter to plug into the wall and the units will charge.

Official testing has shown that on a single charge, the stylus batteries will last approximately 11 continuous hours. This means 11 straight hours of the tip being depressed. After a minute of the tip being depressed, there is an automatic shutoff, so the signal will stop being transmitted. Most use cases of the stylus show that it is used at very short intervals (in the length of seconds). Therefore, the actual use time it would take for the battery to deplete entirely is pushed to the hundreds of hours. Effectively, the stylus battery power should never fully deplete—but if it does, a five-minute charge will provide up to 30 minutes of use. The styli and eraser will recharge completely in their tray in about three hours.

  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.

You can use one tray with each MimioTeach system.

Category: MimioCapture

The MimioTeach system detects one pen signal at a time, so the first MimioCapture pen to touch the board is the one that is considered active.

Category: MimioCapture
  • Verify you are correctly in Capture Mode. If all stylus pens show up black, MimioStudio is most likely configured in Interactive Mode and needs to be reconfigured into Capture Mode.
  • Check the stylus color settings in MimioStudio. Select Tools > Settings from the Notebook pull down menu, then select Ink Capture on the left to confirm the color settings for the individual pens. NOTE: You must have a Mimio device connected to your computer to view and modify the pen settings.
  • Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well.
  • Verify the Mimio system works with your stylus pens. If the Mimio works with the pens, but the eraser does not work, try replacing the battery (if using Xi). If a new AAA battery is installed and the eraser still does not work, contact Technical Support for a warranty service RMA.
  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pens of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Select OK.

The MimioCapture system is all about speed and convenience. It’s the perfect accessory to the MimioTeach system if you use colored markers in the classroom. Its four ergonomic pens are designed to hold Expo® dry-erase markers and fit comfortably in any size hand. The pens and eraser recharge quickly in a lightweight storage tray that adheres to any magnetic whiteboard. The instant you touch a pen to the whiteboard, MimioTeach tracks whatever you write, draw, or erase in red, blue, green, or black. You can use the MimioTeach stylus in conjunction with dry erase markers because the system switches dynamically back and forth between them.

Saving your whiteboard notes helps you build a library of valuable content, and everything is easily integrated with existing lesson plans from the Mimio Gallery. That’s a time-saver for you because it eliminates the need to rewrite the same notes over and over for each class. And by saving your daily work, you can distribute the files to students later. It’s a great way to help absent students catch up.

Category: MimioCapture

The new MimioCapture pens have a double seal in the cover cap. When placing the cap over the marker, you may only hear one click—the single click means that the cap is not completely tight. There is a possibility that without placing the cap on tightly (which will result in two clicks) may cause the Expo marker to dry out while not in use. To make sure the cover cap is completely pressed in, use two hands and press inwards in both directions to ensure the cap is closed tightly. In addition, when the markers are not in use daily, it is recommended to remove the markers from the MimioCapture pen casing and use the original marker cap to prevent the markers from drying out.

Category: MimioCapture
  • The eraser will not work if using Mimio with a projector in Interactive mode.
  • Try replacing the AAA battery in the eraser (if using with Xi).
  • Verify that the eraser buzzes when the felt pad is depressed in the center. If there is no buzzing, contact Technical Support for a warranty replacement RMA.

MimioTeach technology combines the simplicity of a whiteboard, the power of a computer, and front projection to engage students with vivid images, video, and audio. You get a feature-rich interactive whiteboard that combines color, motion, and interactivity. It also allows you to display your computer desktop and lets you interact with PC applications and navigate websites.

The MimioCapture system lets you save dry-erase marker notes to a connected computer. The MimioTeach device captures and converts the dry-erase marker notes into digital files that can be stored on the PC.

When you have both the MimioTeach system and the MimioCapture system, you can use any size ordinary whiteboard as either an electronic whiteboard (without a projector) or as an interactive whiteboard (with a projector).

Changing pen color and thickness:

  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pen of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Press the Ok button.

NOTE: Changing the pen thickness will make the virtual ink thicker or thinner within Mimio Notebook.

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

MimioProjector

You need to purchase the separate IR Module and install it per the picture below:

Image

If you receive this message, the list below could be the potential issue:

Image


 

  • In the projector menu under Interactive, you need to select the IR Camera mode.
  • If the option to select IR camera is grayed out, then check to see that the IR module is installed correctly. Make sure the pins are lined up and inserted into the connector properly.
  • If this is selected, check to see if you have a USB cable connecting the projector to your PC.

    Image

Category: MimioProjector

By default, the auto-calibration built into MimioStudio will use the screen that is set as the main display. Also by default, the PC is the main display and the projector is the secondary display if you’re using an extended desktop.

If you want to calibrate the extended display, you will need to set the projector as the main display and the PC as the secondary display. You can do this by right-clicking on your desktop and selecting “Screen Resolution.”

Once you’ve made this adjustment, unplug the USB cable going from the projector to the computer and plug it back in. It should auto-calibrate the projected image.

After the calibration, switch it back so the PC is the main display and the projected image is the secondary display. You should still be able to use touch on the extended display.

Category: MimioProjector

The USB specification limits the length of a cable run to 5 meters (16.4 feet) for USB 2.0 high-speed applications, or 3 meters (9.9 feet) for USB 1.1 low-speed devices. Essentially, this means that you are unable to “daisy-chain” several USB extension cables together and run them more than 5 meters. The MimioProjector uses USB 1.1.

Mimio tested the MimioProjector using the included mini USB cable and the cable in the link below, which is a USB 1.1 Extender over CAT5E or CAT6 Connection up to 150ft. This is what we recommend to purchase to extend the connection between the computer and the MimioProjector.

http://www.monoprice.com/products/product.asp?seq=1&format=2&p_id=6042&CAWELAID=1329452178&catargetid=320013720000010913&cagpspn=pla&gclid=CP39xKr_krcCFYHc4AodBmYAPQ

Category: MimioProjector

Click here to access the MimioProjector Arm guide instructions.

Category: MimioProjector

Do not clean the mirror with anything but a soft microfiber cloth, such as a cloth used for cleaning eye glasses. If absolutely necessary a small amount of isopropyl alcohol can also be used.

You should not clean the bulb at all, as this could affect the functionality of the projector.

Category: MimioProjector
  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.

Click here to be taken to the MimioProjector User Guide.

Category: MimioProjector
  1. Enter System Preferences.

    Image

  2. Prior to the projector VGA cable connecting to the Mac, you will see a display window similar to the figure below:

    Image

  3. While you are still in the Display menu and the VGA cable is connected from the PC to the projector, you will see a display similar to the figure below:

    Image

  4. Check under the Color tab to see which display profile is selected.
  5. Try selecting MIPRO, which is the projector.
  6. If you cycle down, you may have a selection available for VGA.
  7. After selecting MIPRO or VGA from the list, check the projector menu under Interactive to see if this will allow the IR camera to be selected.
Category: MimioProjector

Click here for instructions on how to replace the bulb.

Category: MimioProjector

Click here for instructions on cleaning the dust filters.

Category: MimioProjector
  1. Power off the MimioProjector.
  2. Disconnect the power cable.
  3. Hold the Menu button while inserting the power cable
    Image
  4. Release the Menu button while the blue LED light is still flashing—this will start the Automatic Fan Calibration mode. After a few seconds, the Automatic Fan Calibration completes. The projector automatically powers on, displaying the Fan Information screen. (If all three LEDs have a solid light, the projector will not power on because it has entered the Firmware Download mode. This is from holding the Menu button too long. Unplug the power cable and retry from Step 3.)
    Image
  5. Press the Menu button to exit the Fan Information screen and Return to Service Menu.
    Image
  6. Scroll down to Factory Reset by pressing the down arrow button once and press the Menu button to select “Factory Reset.”
  7. Once in the Reset Menu, cycle up to YES using the up arrow.
  8. Execute the reset by using the right arrow.
Category: MimioProjector

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

MimioView

It does not include optical zoom. However, the camera head is on a flexible gooseneck, which can be manually adjusted to provide up to 5.5x zoom. Additionally, up to 16x digital zoom is provided by MimioStudio software.

Category: MimioView

The camera’s output resolution is UXGA (1600 x 1200).

Category: MimioView

The MimioView will work with Mac OS 10.5.8, so please make sure you update the Mac OS by clicking the Apple icon and going to Software Update.

Note: QuickTime Player must be Version 7.7 or higher as well.

Category: MimioView

The MimioView camera lets you capture and instantly share live video and images of dimensional objects and flat documents. It’s a hassle-free way to teach with a camera. Fully integrated with MimioStudio software, the camera uses the menus and toolbar to access useful editing and storage features such as copy, cut, freeze, highlight, rotate, save, and video markup. Your images are easily incorporated into any lesson or used with other MimioClassroom tools such as the MimioVote system. The MimioView camera’s design features simple buttons to quickly refine and orient images without using the software menus. The auto focus button ensures high-quality focus in true-to-life color. The rotate button changes the image orientation in 90° increments, up to a full circle. The freeze button toggles between still shots and live video, while auto tune refocuses the lens and color balance. The view button turns on the camera and lamps.

The MimioView camera has a footprint that’s just 5 in. x 5.5 in., high-resolution optics, two adjustable LED lamps, a flexible gooseneck arm for positioning the camera head, and a handy straight edge at the camera’s base to align documents. Powered by a USB cable, the MimioView camera does not require any extra power adapters.

Category: MimioView

No separate driver is required. The MimioView camera supports UVC, an industry standard that is natively supported by Windows.

Category: MimioView

Users who have installed the Windows 10 Anniversary Update will find that the major update to Microsoft’s flagship OS accidentally disabled many USB-connected webcams. When using the MimioView and MimioView HD with your Windows 10 computer, you may run into an issue where the MimioView is not recognized by your computer’s USB port that the MimioView is connected to.

Unfortunately, this is not a Mimio-based issue, as it’s a Microsoft issue that they seem to be working on to address.

**Update: Microsoft has apologized for causing this issue and released a patch on Tuesday, October 4th, 2016 that resolves the issue with the MimioView and MimioView HD being used with Windows 10 computers that have the Anniversary Update.
Users should be updated automatically to this patch upon a restart or powering on of the computer. If auto-updates have been turned off, you can manually update through the Update feature in Windows—directions are included below.

Open the Settings menu and go to Update & Security > Windows Update.
Click “Check for updates” to prompt your PC to scan for the latest updates. The update will be downloaded and installed automatically once found.
Click “Restart Now” to restart your PC and complete the installation process.

Your MimioView and MimioView HD will now work as expected on Windows 10 computers with the Anniversary Update.

Category: MimioView

Before installing your MimioView, please verify the following items:

  1. The surface should be flat with no projections.
  2. There is no space between the VESA screw holes and the lock surface.
  3. The four screw holes are on the same level.

Please click here for an example.

Category: MimioView

MimioView can be used with any video conferencing application that supports Windows UVC devices, such as Skype, Eluminate, Citrix, and so on. We have tested it with Skype and it works flawlessly with no additional set up. This is a wonderful feature—you can now have a document camera in one room, either in the same building or across the globe, and students can tune in and see what is happening either in a class or an experiment under the camera, all with our hardware! Just go to www.skype.com and download the small application, set up a user name, and log in. The software will recognize the doc cam as “USB Video Device.”

There is one step that may be required if your PC has a built-in camera or other camera source connected/set up. Follow the steps outlined below to change your camera to MimioView:

Windows:

  1. Go to Skype Tools > Options.
  2. Select the Video Settings icon on the left of the “Skype – options” dialog box.
  3. Once in the Video Settings, select “USB Video Device” from the “Select Webcam” drop-down menu.

NOTE: You must first close MimioStudio before selecting “USB Video Device,” or you will get an error message stating that another application is using the device.

Mac:

  1. Go to Skype Preferences.
  2. In the Skype Preferences dialog, select the Audio/Video icon.
  3. Change the Camera to MimioView in the Camera drop-down menu.

NOTE: Please make sure you have the latest version of Skype (5.1.0.104 or later).

Category: MimioView

MimioTeach and Mimio Xi can go a maximum of 32′ (10 meters) with an unpowered or powered hub between the two cables. Lengths beyond that have not been tested, though using as many powered hubs as you want could provide a longer range (again, not approved by Mimio). If using the MimioCapture, the 16′ cable must be attached directly into the computer—unless you use one powered hub, then you can go up to 32′. The maximum length cable for the MimioView is 25′. The 10′ USB cable that comes with the MimioView plus a 15′ USB extension cable totals 25′ USB. 2.0 High Speed Extension: No power cable required.

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

MimioMobile

There is no limit to the number of iPads that can be used as a MimioVote handset device.

Categories: MimioMobile, MimioVote

Download the latest version of the MimioStudio, which does not require a serial number to install or activate the software. All that is required is a Mimio device connection to your computer with the USB cord to activate the MimioStudio software.

To activate MimioStudio and MimioMobile after receiving an activation code, follow the steps below:

Image

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Category: MimioMobile
  1. Verify Mimio Studio 11 or above is installed.
  2. Make sure you have downloaded MimioMobile from the iTunes App Store onto the iPad.
  3. Open Mimio Notebook.
  4. Select the Tools menu, then select Settings.
  5. Select Mobile (you will see a QR code).
  6. Make sure the computer and iPad are using the same wireless network.
  7. Scan this code with the iPad MimioMobile App to make the iPad a Teacher Pad.
  8. To make the iPad a Student Pad, select Take Attendance and then select a class under the Tools >Application. You can then scan this code with the iPad MimioMobile App to make the iPad a Student Pad. 

Category: MimioMobile

With the latest version of MimioMobile, you can collaborate with an unlimited number of students and one teacher using any mix of MimioPads and/or iPads running MimioMobile.

Categories: MimioMobile, MimioPad

The MimioMobile application can connect to MimioStudio 10 or later using a school’s internal Wi-Fi network, allowing students to contribute to the learning environment. There are several requirements to ensure reliable connectivity between the application and MimioStudio:

System Requirements

  1. MimioStudio should be running at least version 10.0 or later.
  2. The MimioMobile application needs to be activated with the activation code issued during purchase.
  3. The MimioMobile application is supported on iPad 2 and above, iPad Mini (all versions), iPhone 4 and above, iPod Touch 4th Generation and above, and various Android devices running Honeycomb 3.0 and above.

Connectivity Requirements

  1. The student device and the computer that hosts the MimioStudio software should have IP connectivity between them. This could be either the same Local Area Network, or connected networks that have unrestricted access between them.
  2. In the event of a firewall being located between the MimioMobile clients and the MimioStudio network, please ensure the firewall allows connectivity between the two networks on the port configured in the MimioStudio Mobile settings.
  3. If the system that hosts the MimioStudio application has a software firewall configured, confirm it allows communication between the two networks on the configured port as well.

Troubleshooting Connectivity

  1. Download Fing (available for free on iOS, Android, PC, Mac, and Linux).
    1. Fing is a port scanner that can detect whether the mobile device is on the same network as the computer running MimioStudio.
  2. Open up the settings (the icon is a gear).
  3. Edit Services > Add Service.
    1. Port: 59710 (or the port shown under the Mobile Preferences tab in the MimioStudio Settings).
    2. Name: MimioMobile service.
  4. Click on the icon that contains the pen (custom host button). Type the IP address of the computer which is running MimioStudio.
    1. Windows: Open the command prompt (cmd or command): ipconfig /all. Wireless LAN adapter IP Address (should be in the form of 10.xxx.xxx.xxx)
    2. Mac: Open the terminal. Type Ifconfig. Look for en1 (wireless address) and look at the value for inet (should be in the form of 10.xxx.xxx.xxx).
  5. Click scan and see if Fing detects that the mobile device can see the computer running MimioStudio (it should show that the Mimio service is running).

Note: The default port used for communication between MimioStudio and the MimioMobile clients is TCP:59710 (this is configurable in the MimioStudio software under MimioStudio > Tools > Settings >Mobile > Configure). There are no problems communicating between different subnets. The MimioMobile App sends and receives using the same port.

Category: MimioMobile

Yes—MimioStudio 10.1 and later provides the ability to evaluate the full feature set of MimioStudio software and the MimioMobile app for 30 days, with the option to purchase a license at the end of the evaluation period.

In order to evaluate MimioStudio and MimioMobile after installing the software, go to Help > About MimioStudio > Evaluate.

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Category: MimioMobile
  1. Verify Mimio Studio 10 or above is installed.
  2. Open Mimio Notebook.
  3. Select the Tools menu, then select Settings.
  4. Select Tablet Devices (you will see all available MimioPad devices).

    Image 

  5. Select any MimioPad device and right-click on the device—you will see the option to make that MimioPad a Student or Teacher device.

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Category: MimioMobile

This image shows the correct setting to make MimioMobile work with Parallels. This allows the Windows host to connect to the same subnet (network) as the Mac OS.

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Category: MimioMobile

The MimioMobile app can be found in the iTunes store and Google Play Store, and can be downloaded at no cost to as many devices as desired. To utilize the MimioMobile app on a device in the classroom, MimioStudio 11 must be installed and the MimioMobile license for the classroom must be purchased and activated. Therefore, every student with a compatible device can interact with the lesson displayed on the interactive whiteboard. Each classroom will need to purchase their own license (or a school-wide license) to utilize the MimioMobile app in multiple classrooms.

Category: MimioMobile

No, MimioMobile communicates with MimioStudio 10 or later using the school’s Wi-Fi network.

Category: MimioMobile

MimioPad

Please click here to open a PDF with the pairing instructions.

Category: MimioPad
  1. Verify Mimio Studio 11 or above is installed.
  2. Verify the wireless USB receiver is connected to your PC’s USB port.
  3. Press and hold the power LED button on the MimioPad until it begins to blink (approximately 10 seconds).
    Image
  4. Open Mimio Notebook.
  5. Select the Tools menu, then select Settings.
  6. Select Classroom Devices (the MimioPad should show as Available under the Status column).
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  7. Select MimioPad from the list and then select the Connect button. The MimioPad status should change to Connected.
Category: MimioPad

When you add the MimioPad wireless tablet to your MimioTeach system, you and your students can collaborate on whiteboard lessons from up to 30 meters (100 feet) from the classroom computer. The MimioPad tablet works with a rechargeable pen stylus and MimioStudio software. You can access the most common operations of MimioStudio software from custom-tailored shortcut keys on the tablet. Up to 50 MimioPad tablets can connect to one computer, so students can participate without leaving their seats. The MimioPad tablet allows for effective student engagement during a lesson and is especially useful with kinesthetic learners (students who learn by touch). With the MimioPad tablet, teachers have built-in classroom management and can freely move around the classroom.

Category: MimioPad

This is a low battery indicator. Replacing the stylus battery should fix this issue. The stylus uses one AAA battery.

Category: MimioPad

The battery lasts for up to 16 hours of continuous use. It takes up to 2 hours to recharge the MimioPad.

Category: MimioPad

The MimioPad only works on the primary monitor. You can change your second monitor to be the primary monitor if you want to use the MimioPad on the projected screen.

Please see the link below if you run into problems changing the primary monitor.

http://windows.microsoft.com/en-US/windows-vista/Change-display-settings-on-multiple-monitors

Category: MimioPad

As of right now, only the new MimioPad will work fully with Windows 8 and above. The older MimioPad (1st Generation) is not completely compatible with Windows 8. The shortcut buttons will not work, the device will not activate MimioStudio, and it won’t show up under Classroom Devices. The user will only have mouse functionality.

Category: MimioPad

With the latest version of MimioMobile, you can collaborate with an unlimited number of students and one teacher using any mix of MimioPads and/or iPads running MimioMobile.

Categories: MimioMobile, MimioPad

The MimioPad (1st Generation) is used as a Teacher Pad. The MimioPad (1st Generation) can be used by a student, but they will have full control as a teacher.

Category: MimioPad

It will work up to 30 feet (9 meters) from the computer.

Category: MimioPad

Mimio Ink Capture kit

  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.
  • Verify you are correctly in Capture Mode. If all stylus pens show up black, MimioStudio is most likely configured in Interactive Mode and needs to be reconfigured into Capture Mode.
  • Check the stylus color settings in MimioStudio. Select Tools > Settings from the Notebook pull down menu, then select Ink Capture on the left to confirm the color settings for the individual pens. NOTE: You must have a Mimio device connected to your computer to view and modify the pen settings.
  • Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well.
  • Verify the Mimio system works with your stylus pens. If the Mimio works with the pens, but the eraser does not work, try replacing the battery (if using Xi). If a new AAA battery is installed and the eraser still does not work, contact Technical Support for a warranty service RMA.
  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pens of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Select OK.
  • The eraser will not work if using Mimio with a projector in Interactive mode.
  • Try replacing the AAA battery in the eraser (if using with Xi).
  • Verify that the eraser buzzes when the felt pad is depressed in the center. If there is no buzzing, contact Technical Support for a warranty replacement RMA.

Changing pen color and thickness:

  1. In Windows, open Mimio Notebook > Tools > Settings.
  2. In Mac, open Notebook from the Apple header > Preferences > Settings.
  3. Select Ink Capture on the left side of the MimioStudio Settings dialog.
  4. Select the Pen of your choice and adjust how it will appear on the Mimio Notebook page, according to color and thickness.
  5. Press the Ok button.

NOTE: Changing the pen thickness will make the virtual ink thicker or thinner within Mimio Notebook.

MimioBoard

It’s important to make sure that the projected image is as close to the edges of the MimioBoard Touch device as possible. If there are substantial gaps on either side of the image or between the top and the bottom of the image, it’s possible that the calibration of the device will be off. If you can, move your projector to resize the image, or resize the image within your projector’s settings menu.

If changing the size of the image does not resolve your calibration issues, you can manually calibrate the MimioBoard Touch:

  • On your Windows machine, go to Control Panel > Tablet PC Settings > Calibrate.
  • On your Mac, launch the program called TouchScreen and click on Calibration.
  • In both cases, this will bring up the calibration screen.

Click on all of the required points and your device should now be calibrated. If you are still having issues with the image size or calibration after going through the above steps, contact customercare@boxlight.com for additional troubleshooting.

  • When connected to the computer via USB or powered with AC power, the Mimio device will always stay on.
  • To power down the Mimio device, the AC adapter or USB cable must be unplugged from the Mimio device.

If necessary, you can remove the integrated MimioTeach bar from the MimioBoard and replace with a new MimioTeach bar.

You will need the included MimioTeach replacement tools and a screwdriver.

To remove the MimioTeach bar:

  1. Remove the MimioBoard frame pieces from above and below the MimioTeach bar.
  2. Unplug the cable from the MimioTeach bar.
  3. Using the included Allen wrench, do the following:
    1. Remove the screw below the MimioTeach bar.
    2. Remove the screw above the MimioTeach bar.
  4. Remove the MimioTeach bar from the MimioBoard. There are two metal plates on the back of the MimioTeach bar.
  5. Using a screw driver, remove the two screws that hold each of the metal plates in place.
  6. Remove the metal plates from the MimioTeach bar.

To replace the MimioTeach bar:

  1. Place the metal plates against the back of the MimioTeach bar. Make sure that the recess on each plate is inserted into the recess on the back of the MimioTeach bar.
  2. Using a screw driver and two screws per plate, attach the plates to the MimioTeach bar.
  3. Plug the MimioBoard cable into the MimioTeach bar.
  4. Place the MimioTeach bar on the MimioBoard.
  5. Using the included Allen wrench, do the following:
    1. Insert one screw in the hole above the MimioTeach bar.
    2. Insert one screw in the hole below the MimioTeach bar.
  6. Replace the MimioBoard frame pieces above and below the MimioTeach bar.
Categories: MimioBoard, MimioTeach

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

MimioBoard Touch

It’s important to make sure that the projected image is as close to the edges of the MimioBoard Touch device as possible. If there are substantial gaps on either side of the image or between the top and the bottom of the image, it’s possible that the calibration of the device will be off. If you can, move your projector to resize the image, or resize the image within your projector’s settings menu.

If changing the size of the image does not resolve your calibration issues, you can manually calibrate the MimioBoard Touch:

  • On your Windows machine, go to Control Panel > Tablet PC Settings > Calibrate.
  • On your Mac, launch the program called TouchScreen and click on Calibration.
  • In both cases, this will bring up the calibration screen.

Click on all of the required points and your device should now be calibrated. If you are still having issues with the image size or calibration after going through the above steps, contact customercare@boxlight.com for additional troubleshooting.

  • When connected to the computer via USB or powered with AC power, the Mimio device will always stay on.
  • To power down the Mimio device, the AC adapter or USB cable must be unplugged from the Mimio device.

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

MimioClassroom System

The MimioClassroom family of products is our most highly integrated and easiest-to-use line of interactive teaching technology devices and software. The MimioClassroom concept was purpose-built, tailored specifically to the needs of teachers and created to allow teachers to simply teach. Devices include the MimioTeach interactive system, the MimioVote assessment system, the MimioCapture ink recording system, the MimioView document camera, and the MimioPad wireless tablet. Powerful MimioStudio software is the brains behind MimioClassroom products. Each product offers powerful advantages when used alone, but all work seamlessly together, complementing one another when used in combination. With absolute ease of use and intuitive features, MimioClassroom products let teachers focus on teaching, with no worries about mastering difficult technology. Support programs include a comprehensive lineup of training choices—many for free, and others for a nominal fee. We have flexible online programs that allow you to learn at your own pace, as well as in-person programs with other Mimio users. An additional resource is the MimioConnect online community of avid Mimio educators, where you can learn something new every day and share your own knowledge.

We have seen success with customers using the steps provided below to better the interaction and input of interactive devices when using the Chrome browser.

To enable these settings, enter chrome://flags in Chrome’s address bar. Then scroll down until you find these two settings:

  1. “Touch Optimized UI” and “Enable touch events.” (Use the drop-down boxes to enable both.)
  2. Scroll a bit further to find the “Enable touch initiated drag and drop setting” and enable it if you wish. This setting lets you drag-and-drop elements by long-pressing them with your fingers (helps with touch module for projectors and displays).

MimioDisplay

The recommended screen resolution for use with the MimioDisplay device is 1920×1080. Try adjusting your screen resolution to this size and see if the issue persists.
Additionally, press the “Auto” button on the MimioDisplay remote to automatically center the image. If this does not work, go to Menu > Picture > PC Setup on the remote and adjust the Horizontal Position and Vertical Position.

If the calibration is still off after following these steps, you can calibrate using the Control Panel (Windows) or the TouchScreen program (Mac).

  • On your Windows machine, go to Control Panel > Tablet PC Settings > Calibrate.
  • On your Mac, launch the program called TouchScreen and click on Calibration.
  • In both cases, this will bring up the calibration screen.
  • Click on all of the required points and your device should now be calibrated.

If you are still having issues with the image size or calibration after going through the above steps, please contact customercare@boxlight.com for additional troubleshooting.

Category: MimioDisplay

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.

Gallery

The Lessons folder from the Gallery has been removed from MimioStudio 10.1. Please visit our interactive teaching community, MimioConnect (mimioconnect.com), to download complete lessons that are aligned to standards and span across core subjects. This impacts MimioStudio users who have done a fresh installation of MimioStudio 10.1. Users will continue to have the Lesson folder in their default Gallery if they did not upgrade. If you are looking for the lessons found in the Gallery from a previous MimioStudio version, please click here to download the Lessons mcf file and then import this to your Gallery.

MimioConnect

The Lessons folder from the Gallery has been removed from MimioStudio 10.1. Please visit our interactive teaching community, MimioConnect (mimioconnect.com), to download complete lessons that are aligned to standards and span across core subjects. This impacts MimioStudio users who have done a fresh installation of MimioStudio 10.1. Users will continue to have the Lesson folder in their default Gallery if they did not upgrade. If you are looking for the lessons found in the Gallery from a previous MimioStudio version, please click here to download the Lessons mcf file and then import this to your Gallery.

Cables

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.