Boxlight Support
When it comes to providing technical support, Boxlight pulls out all the stops. From coast to coast, U.S. customers can contact experienced service employees via live chat, email, or phone 24/7/365. Whether they’re providing quick usage tips or troubleshooting implementation plans, Boxlight’s support team is committed to making sure you only have to worry about your next class—not our tech!
Our Mission
At Boxlight, we have a simple mission in Customer Care: We aim to create raving fans. We want you to be so thrilled to teach with our technology that you won’t want to teach without it. But if something goes wrong—or it just doesn’t work—we’re here for you. It’s never fun to call a company to tell them you’re having an issue, but we want to find a way to make your day and turn you into a raving fan. Try us.
Our Team
ANDREW MAURIELLO
VP, CUSTOMER CARE
BOSTON, MA
SERVING BOXLIGHT CUSTOMERS
FOR 12 YEARS
KRISTEN GRABOWSKI
CUSTOMER CARE COORDINATOR
BOSTON, MA
SERVING BOXLIGHT CUSTOMERS
FOR 4 YEARS
ALLISON CAVANAUGH
SUPERVISOR, CUSTOMER CARE
BOSTON, MA
SERVING BOXLIGHT CUSTOMERS
FOR 3 YEARS
TIM ANDERSON
MANAGER, CUSTOMER CARE
POULSBO, WA
SERVING BOXLIGHT CUSTOMERS
FOR 13 YEARS
MICHAEL SCHMIDT
CUSTOMER CARE TEAM MEMBER
POULSBO, WA
SERVING BOXLIGHT CUSTOMERS
FOR 5 YEARS
SCOTT KARAFA
CUSTOMER CARE TEAM MEMBER
POULSBO, WA
SERVING BOXLIGHT CUSTOMERS
FOR 6 YEARS
JACOB BRANDENBURG
CUSTOMER CARE TEAM MEMBER
POULSBO, WA
SERVING BOXLIGHT CUSTOMERS
FOR 1 YEAR
What Our Customers Are Saying
Rick Gross
Mathematics Instructor - Spring RidgeAcademyAllison was very helpful, positive, and polite in the way in which she resolved our software conflict. Now I can back to teaching in my classroom! It was a pleasure to work with her.
Allison was very helpful, positive, and polite in the way in which she resolved our software conflict. Now I can back to teaching in my classroom! It was a pleasure to work with her.
Phyllis Zagrobelny
Librarian - Saint Raphael Catholic SchoolThank you for all the information. We feel comfortable in upgrading our projectors here at school. We completed four last Friday, and find that they are working with Windows 10. I think you might have heard me shout “Hooray.”
The support has been great, assisting us along the way. Quick turn around and help in finding a projection solution that was reasonable in cost. Thanks for all the time you’ve spent on the phone with us, and putting together directions.
Thank you for all the information. We feel comfortable in upgrading our projectors here at school. We completed four last Friday, and find that they are working with Windows 10. I think you might have heard me shout “Hooray.”
The support has been great, assisting us along the way. Quick turn around and help in finding a projection solution that was reasonable in cost. Thanks for all the time you’ve spent on the phone with us, and putting together directions.
Sandi Englebert
Customer Support - Technology Department - White River School DistrictThank you for your excellent service!!
Thank you for your excellent service!!
Sheri L Mitchum
Audio-Visual & Computing Specialist - Illinois Valley Community CollegeThank you so much Michael! You ARE Awesome!!!
Thank you so much Michael! You ARE Awesome!!!
Mrs. Jackie Morris
3rd Grade - Spring Hill ElementaryThank You! I so much appreciate you making this easy for me.
Thank You! I so much appreciate you making this easy for me.
Let Us Help You
EMAIL
customercare@boxlight.com
CHAT
When available click Live Support at the bottom right of every page
