• Ensure the stylus pen is not sticking (check that it does not still buzz when lifted off the writing surface).
  • If available, try using the stylus pen with a different Mimio device to verify if the problem follows the pen or goes away when a new Mimio device is used.
  • If the problem follows the pen, a warranty RMA is required to replace the stylus pen.
  • If the problem is unique to a specific Mimio device, a warranty RMA is required to repair the Mimio device.