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When trying to open/import a PowerPoint file into an open MimioStudio Notebook I get an error message that says “Unable to load file”, what to do?
If the error message “Unable to load file” appears when trying to open/import a PowerPoint file the most likely cause is that PowerPoint is not installed and/or activated on that computer. Try opening the file directly in PowerPoint. If that succeeds, try again to import/open the file into MimioStudio. Should the error message reappear please contact Boxlight Customer Support.