Looking for answers? Try searching through our FAQ library or browsing the categories below.
MimioStudio Software | MimioTeach | Mimio Xi / Interactive | MimioVote | MimioCapture | MimioProjector | MimioView | MimioMobile | MimioPad | Mimio Ink Capture kit | MimioBoard | MimioBoard Touch | MimioClassroom System | MimioDisplay | MimioHub | Gallery | MimioConnect | ProColor Display | Cables
What Can I Help You With?
I opened a MimioStudio (.ink) file and received the message “Invalid file format. Unable to load file.” What do I do?
If while attempting to open a MimioStudio (.ink) file you receive the message “Invalid file format. Unable to load file.” it most likely means that the save process was interrupted in some way, causing the file to become corrupted.
To prevent this from happening, wait until MimioStudio has fully saved your file before removing any flash drives or external hard drives from your computer. Additionally, don’t attempt to open or switch to any other programs during the save process.
If you have a corrupted file, feel free to contact Technical Support and we can try to debug it for you, but there are no guarantees that we will be able to restore it.