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MimioStudio Software

If you receive the message “Unable to Load File” while trying to import a Microsoft Word or PowerPoint file, the easiest solution is to save the file as a PDF. Once you’ve saved the file as a PDF, you should have no issues importing it.

This issue is mainly encountered on Mac OS.

If the error message “Unable to load file” appears when trying to open/import a PowerPoint file the most likely cause is that PowerPoint is not installed and/or activated on that computer. Try opening the file directly in PowerPoint. If that succeeds, try again to import/open the file into MimioStudio. Should the error message reappear please contact Boxlight Customer Support.

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MimioVote

Microsoft Office applications can disable add-ins that behave unexpectedly while they are being loaded. If an application does not load your add-in, the application might have hard disabled or soft disabled it. It’s important to note there are known issues at this time with Office ’13 and above, and the Vote add-in not being available or not working as expected. We are aware of these issues and continue to work with Microsoft to gain compatibility again for newer versions.

To re-enable an add-in that has been hard disabled by PowerPoint 2010, please do the following:

Launch PowerPoint 2010.

Choose File > Options > Add-Ins.

In the Manage box, click COM Add-ins, and then click Go.

In the COM Add-ins window, click Add.

Look in for “crs_powerpoint.dll” at C:\Program Files\mimio\MimioStudio\system.

Select crs_powerpoint.dll and click OK.

Make sure MimioVote is selected and click OK.

To re-enable an add-in that has been hard disabled by PowerPoint 2007, please do the following:

Open PowerPoint and click the Microsoft Office button.

Click the PowerPoint Options button.

In the categories pane, click Add-ins.

In the Manage box, click COM Add-ins, and then click Go.

In the COM Add-ins window, click Add.

Look in for “crs_powerpoint.dll” at C:\Program Files\mimio\MimioStudio\system.

Select crs_powerpoint.dll and click OK.

Make sure MimioVote is selected and click OK.

To re-enable an add-in that has been hard disabled by PowerPoint 2003, please do the following:

Start PowerPoint 2003.

On the Tools menu, click Customize.

Click on the Commands tab.

Under the Categories heading, select Tools.

Under the Commands heading, scroll down until you see Com Add-Ins.

With the left mouse button, click and hold down on the Com Add-Ins icon.

While holding down on the left mouse button, drag the Com Add-Ins icon up to the toolbar in PowerPoint.

Double-click on the Com Add-Ins icon that appears in the PowerPoint toolbar.

In the COM Add-ins windows, click Add.

Look in for “crs_powerpoint.dll” at C:\Program Files\mimio\MimioStudio\system.

Select crs_powerpoint.dll and click OK.

Make sure MimioVote is selected and click OK.

Category: MimioVote