Boxlight Careers

FAQS

Looking for answers? Try searching through our FAQ library or browsing the categories below.

What Can I Help You With?

MimioBoard

It’s important to make sure that the projected image is as close to the edges of the MimioBoard Touch device as possible. If there are substantial gaps on either side of the image or between the top and the bottom of the image, it’s possible that the calibration of the device will be off. If you can, move your projector to resize the image, or resize the image within your projector’s settings menu.

If changing the size of the image does not resolve your calibration issues, you can manually calibrate the MimioBoard Touch:

  • On your Windows machine, go to Control Panel > Tablet PC Settings > Calibrate.
  • On your Mac, launch the program called TouchScreen and click on Calibration.
  • In both cases, this will bring up the calibration screen.

Click on all of the required points and your device should now be calibrated. If you are still having issues with the image size or calibration after going through the above steps, contact customercare@boxlight.com for additional troubleshooting.

  • When connected to the computer via USB or powered with AC power, the Mimio device will always stay on.
  • To power down the Mimio device, the AC adapter or USB cable must be unplugged from the Mimio device.

If necessary, you can remove the integrated MimioTeach bar from the MimioBoard and replace with a new MimioTeach bar.

You will need the included MimioTeach replacement tools and a screwdriver.

To remove the MimioTeach bar:

  1. Remove the MimioBoard frame pieces from above and below the MimioTeach bar.
  2. Unplug the cable from the MimioTeach bar.
  3. Using the included Allen wrench, do the following:
    1. Remove the screw below the MimioTeach bar.
    2. Remove the screw above the MimioTeach bar.
  4. Remove the MimioTeach bar from the MimioBoard. There are two metal plates on the back of the MimioTeach bar.
  5. Using a screw driver, remove the two screws that hold each of the metal plates in place.
  6. Remove the metal plates from the MimioTeach bar.

To replace the MimioTeach bar:

  1. Place the metal plates against the back of the MimioTeach bar. Make sure that the recess on each plate is inserted into the recess on the back of the MimioTeach bar.
  2. Using a screw driver and two screws per plate, attach the plates to the MimioTeach bar.
  3. Plug the MimioBoard cable into the MimioTeach bar.
  4. Place the MimioTeach bar on the MimioBoard.
  5. Using the included Allen wrench, do the following:
    1. Insert one screw in the hole above the MimioTeach bar.
    2. Insert one screw in the hole below the MimioTeach bar.
  6. Replace the MimioBoard frame pieces above and below the MimioTeach bar.
Categories: MimioBoard, MimioTeach

USB-C (official name “USB Type-C”) is a new version of the USB standard. Many manufacturers are moving to USB-C, with Apple being the most prominent and moving the fastest. The main benefit of USB-C is that it is reversible—there is no top-versus-bottom. An abundance of technical detail is available on Wikipedia. All Boxlight and Mimio USB cables have the USB Type-A connection at the computer end. Connecting a computer’s USB-C port to the existing cable’s USB-A will require an adapter. Many others can be found online or at most local computer stores.