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What Can I Help You With?

Mimio Xi / Interactive

The MimioTeach system is a best-in-class interactive whiteboard solution. New and updated tracking algorithms and hardware ensure that there’s no lag time when using the stylus. Users can feel confident that the MimioTeach system will work in any environment. The system supports both wired and wireless operation right out of the box. Wireless means you no longer need to worry about the distance between the device and your PC, and you no longer have to worry about tripping over cables. The wireless connection utilizes the new MimioHub™ receiver, which can also be used to connect other Mimio devices. The interactive stylus is powered by an internal battery that recharges on the MimioTeach bar. And the MimioTeach system gives you multiple power options: wall power, USB power, and battery power.

Running an environmental test for the Mimio Xi

From Mimio Studio 9.0 on Windows, select Tools > Settings. From Mimio Studio 9.0 on Mac, select Notebook from the header > Preferences. Click on the Ink Capture icon on left and select Settings. The Environmental Analysis tests for infrared and ultrasound interference in the room. Select Test. If either test fails, there may be interference.

  • The most common failure is ultrasound, typically caused by occupancy sensors used to control lighting in a room. If you know where the motion sensor is located (usually on the ceiling towards center of the room), try covering it and testing further to see if interference is eliminated. If covering the sensor results in the Mimio device working, the long term solution is to remove or replace the occupancy sensor with a sensor that does not utilize ultrasonic technology.
  • Infrared failures are uncommon and typically caused by a plasma display in use nearby. Powering off the plasma display will permit the Mimio device to work correctly. It can also be caused by light fixtures located directly above the Mimio device and whiteboard. Try turning off the closest lights and re-test to see if interference disappears. The least likely infrared interference is direct sunlight on the Mimio device (at sunrise or sunset).

Long-term solution

  • Change motion detectors. Wattstopper, Leviton, Novitas, and Hubbell Automation brand dual-technology sensors used in classrooms will interfere with Mimio devices because the ultrasound is transmitted at a frequency very close the ultrasound transmitted by the Mimio stylus pens (40 kHz). SensorSwitch brand occupancy sensors utilize dual-technology that will not interfere with Mimio.

Power off plasma screens or change orientation of Mimio device to get out of direct light.

  • There could be ultrasound interference from an environmental source. Click here for information on testing for environmental interference.
  • Try replacing the battery in the stylus pen with a new battery.
  • There may be an ultrasound sensor failure in the Mimio device. Click here for information on testing for a failed ultrasound sensor.
  • If you have another Mimio device available, try calibrating to see if you can isolate the issue to that specific device.

There are two generations of Mimio wireless. Each has a different form factor for the wireless USB receiver, also referred to as the wireless dongle. The latest Mimio wireless has a wireless receiver with a flash drive form factor, while the first generation Mimio wireless used a small black box for a wireless receiver that connected to the computer with a short mini-B USB cable.

NOTE: The wireless components from the first generation Mimio wireless are not compatible with the components from the 2nd generation Mimio wireless.

Flash drive form factor (dongle)

Plugs into your computer’s USB port and should have a solid green LED light

Click here for more information.

NOTE: A solid green LED identifies that the wireless USB receiver is receiving power, but it does not indicate a successful wireless pairing. The wireless module connected to the Mimio Xi device has two LEDs at its base. The top LED has a radio tower icon next to it—this is the wireless link status indicator, and it should be solid green (indicating a wireless link with the receiver). If the link status LED is flashing or amber, there is no connection with the wireless receiver and it may require re-pairing.The bottom LED has a pen icon next to it, which is the pen activity indicator. When a wireless link is established, this LED will flash when in an idle state; it will turn solid green when a Mimio stylus is in use. This LED will not light up.

  1. Confirm the same version of Mimio wireless components are being used together, i.e. DMA-02-03 and DMA-02-03M work together as do DMA-02-02 and DMA-02-02M. You cannot mix these. Also, confirm both components have the same 2-digit version number. This info can be found on the label on both wireless components.
  2. Unplug wireless receiver from USB port and connect into a different USB port.
  3. On the wireless receiver/dongle, depress the small button with the tip of your fingernail, pen tip, etc. until LED begins flashing (~4 seconds).
  4. Within 30 seconds, depress the recessed button beneath the power LED on the Mimio Xi device for 1 second until you hear a beep.
  5. If you are successful re-pairing the Mimio wireless components, the wireless link status LED on the Mimio Xi should turn to solid green.

Small black box form factor (dongle)

  1. There is no LED on the black box. You must stick a paperclip in the small hole on the flat face of the box and hold for 1 second.
  2. Within 30 seconds, depress the recessed button beneath the power LED on the Mimio Xi device for 1 second until you hear a beep.
  3. If you are successful re-pairing the Mimio wireless components, the wireless link status LED on the Mimio Xi should turn to solid green.
  4. The 2-digit revision code on black box must match the 2-digit revision code on the wireless module on the Mimio Xi device. You must remove the wireless module from the Mimio Xi device to view the revision code.
  1. Make sure all sensors on the Mimio device have a clear line of sight to the writing surface and pens.
    1. The infrared sensor (IR) is the black semicircle protruding from the side of the bar.
    2. Two ultrasound sensors (US) are on the side of the Mimio device at the top and bottom of the bar. They appear as small silver circles.
    3. Make sure nothing is blocking these three sensors.
  2. Make sure the Mimio device is facing the proper direction. The Mimio bar should have the infrared and ultrasound sensors facing towards the writing surface.
  3. Enter the calibration screen.
    1. Three options:
      • Touch the interactive stylus pen to the writing surface and it will bring up the calibration screen (first time only).
      • Push the bottom of the five buttons (for Xi) and top botton (for Teach) on the Mimio device until the calibration screen appears.
      • Open Mimio Notebook and select Tools > Settings > Interactive > Calibrate for Windows, or select Notebook > Preferences > Interactive > Calibrate for Mac.
    2. Using the Mimio Interactive mouse, press on the center of each of the nine calibrations points that appear on the projected image on the writing surface.
    3. Once completed, your Mimio device is now ready to use in Interactive Mode.

NOTE: You can save your calibration by opening Mimio Notebook and selecting Tools > Settings > Interactive from the pull down menus and check the Use previous calibration option.

  1. Complete an environmental test. Click here for instructions.
  2. Touch a Mimio stylus pen about an inch in front of the top ultrasound sensor on the Mimio device (this looks like a small silver circle on the side of the Mimio device). When touching down the pen, verify if the pen indicator LED on the Mimio device turns green.
  3. Do the same for the bottom ultrasound sensor.
  4. If the pen indicator LED on the Mimio device does not turn green when each test is performed, there is a dead ultrasound sensor which requires warranty service. NOTE: A dead or weak ultrasound sensor can only detect a stylus pen when positioned directly in front of it.
  5. Contact Mimio Technical Support for warranty service instructions.

NOTE: If available, always verify if another Mimio device works in place of the original device.

The updated version of MimioStudio software is compatible, so your Xi will work with the new MimioClassroom interactive devices, and you can also use the original Mimio Capture and MimioPad devices. If you are interested in the great new features of our MimioView document camera and MimioVote assessment system, consider upgrading to the latest version of MimioStudio software, which provides integration and complete ease of use with these new MimioClassroom products.

Yes, it is possible to connect a wireless USB receiver into a USB hub.

A running virus scanner could be blocking a certain portion of the application, causing it to configure the Mimio USB device driver. If possible, try disabling your anti-virus program while installing the Mimio software and to configure the Mimio USB device driver. Also, try turning off the UAC (User Account Control) in Control Panel.

Make sure the MimioStudio software is installed, then try restarting the machine.

If the above doesn’t fix the issue, please do the following:

  1. Click the Windows Start Button and Run / Run Devmgmt.msc.
  2. In Device Manager, the Mimio USB Adapter should be listed as an “Unknown Device” or “USB Device!” with a red or yellow warning symbol on it.
  3. Right-click on this device and choose Update Driver.
  4. Choose to “Install the software automatically (recommended)” and click Next.
  5. The next screen should show a list of compatible drivers. Select the driver from C:\Program Files\mimio\mimio Studio\drivers and click Next.
  6. Click “Continue Anyway” if a Windows Logo Warning dialog opens.
  7. Complete the device installation and close the Device Manager.

This indicates an internal failure which requires warranty repair service. Please contact Mimio Technical Support for further directions.

  1. Connect a Mimio device to the computer (via cable or wireless connection).
  2. If applicable, turn the projector off.
  3. Open the Mimio Notebook application.
  4. Click File and select Connect. If prompted to disconnect from Interactive Mode, select Yes. Once completed, an image of the Mimio bar/board should appear on the blank Notebook page (usually on the left). A status message will also appear on the lower left section of the Mimio Notebook page identifying you that you are connected to a Mimio device. Remember to only use the STYLUS INK CAPTURE PENS with the EXPO dry-erase markers in Capture Mode. Use of the Mimio Mouse Interactive Stylus Pen will revert back to Interactive Mode.
  5. Make sure all sensors on the Mimio device have a clear line of sight to the writing surface and pens.
    1. The infrared sensor (IR) is the black semicircle protruding from the side of the bar.
    2. Two ultrasound sensors (US) are on the side of the Mimio device at the top and bottom of the bar. They are small silver circles.
    3. Make sure nothing is blocking these three sensors.
  6. Make sure the Mimio device is facing the proper direction. The Mimio bar should have the infrared and ultrasound sensors facing towards the surface (i.e. these sensors should point towards the large portion of the board have a clear line of sight of a Mimio stylus pen when in use).

Verify the device mounting style by clicking Tools and selecting Settings from the Mimio Notebook.

  1. The default mounting position is the vertical in the upper left corner of the writing surface.
  2. If the Mimio device is oriented in a different position, select the appropriate orientation from the Device Mounting pull-down option (for Xi only).
  1. Check the batteries. Push down on the tip of the pen and you should hear a buzzing sound.  If there is no sound, then replace the batteries.
  2. Make sure EXPO brand dry-erase markers are being used. The mimio stylus pens are designed for EXPO markers. The EXPO marker should have some wiggle room in the tube. If the dry-erase marker is too tight, there may be internal wires in the stylus pen tube interfering with the marker.
  3. Disassemble the stylus pen and remove the EXPO dry-erase marker or gray Mimio Mouse insert piece. Look down the barrel to see if any of the three wires are protruding. If a wire is sticking out, then use a regular ball point pen or the back end of a pencil to smooth out the wires. Re-insert the dry-erase marker or Mimio mouse insert and try again (make sure an EXPO brand dry-erase marker is being used).
  4. If no wires are protruding, the batteries are new, and the pen buzzes—but is still not detected by the Mimio—then check for a failed ultrasound sensor and/or run an environmental test.
  • Click here for information on checking for a failed ultra sound sensor.
  • Click here for information on running an environmental test.

AC power is only required for Mimio wireless if battery power is not preferred. When connected to a computer via USB cable, the device is powered by the computer through USB and does not require external power.

  • When using Mimio interactively with a projector, select the pen tool and appropriate color from the Mimio Tools to record handwritten notes.
  • You should not be using the Capture Kit pens with dry-erase markers when using Mimio interactively. Set the ink stylus pens aside and only use the Mimio Mouse interactive pen when using Mimio interactively with a projector. It is an incorrect setup to use ink pens with a projected image.

Mimio Xi can be attached to the whiteboard in two ways:

Temporary suction cup attachment:

When using Mimio Xi on a board in a location where it will not remain for more than a day, the Xi capture bar can be attached using the suction cups. When attaching Xi using suction cups, make sure the board and suction cups are clean (wipe with tissue and clean the suction cups only with water or alcohol—NEVER use solvent cleaners on the suction cups). When cleaning the upper left hand corner of the board, also make sure there are no scratches or surface irregularities that would prevent a secure attachment.

NOTE: After attaching Xi with suction cups, make sure that both the top and bottom sets of cups have fastened properly by applying some lateral force left, right, up, and down parallel to the board surface. If the suction cups loosen when doing this, re-clean and re-attach.

Long-term attachment using mounting brackets:

If your Xi will be used frequently on a particular board or if you wish to use Xi on any board for an extended period of time (days or more), it is highly recommended to use the mounting brackets, of which one pair is supplied with your Xi. The mounting brackets can be attached by clipping them onto the Xi bar and then removing the protective slip over the 3M “Command” adhesive strips. Press the bar with the clips onto the upper left corner of the whiteboard in vertical orientation for landscape-oriented boards or horizontally for portrait-oriented boards. The clips will remain in place, but the bar can be easily clipped in and out of the brackets and will remain precisely positioned as long as desired. This fixed positioning can be particularly useful when your Xi is used with the MimioMouse interactive whiteboard feature and a fixed position projector since it permits calibration to be retained and eliminates the need for recalibration each time Mimio Xi is used.

Four new AA batteries will provide approximately 40 hours of usage. The power button/LED on the bar will change colors indicating remaining battery life.

The power LED indicators are:

  1. Green indicates over 5 hours of battery life remaining.
  2. Yellow indicates 1–5 hours of battery life remaining.
  3. Yellow flashing indicates less than one hour of battery life remaining.

NOTE: An audio tone from the Mimio Xi bar will indicate when the battery moves from one of these stages to the next.

The Mimio Xi can hold approximately 8–10 hours of meeting notes, depending on how much has been written in that time period. The memory LED will change color to indicate when the memory is filling up. The indicator colors are as follows:

  1. Not lit indicates the memory is empty.
  2. Solid green indicates that memory is less than 80% full.
  3. Yellow indicates that memory is between 80% and 90% full.
  4. Flashing yellow indicates memory is greater than 90% full.
  5. Audio warning indicates memory is greater than 99% full.
  6. Flashing green indicates that the data is downloading from the Mimio Xi to the PC.

NOTE: An audio tone from the Mimio Xi bar will indicate when the memory moves from one of these stages to the next.

Verify that the ultrasound sensor is functioning correctly. Click here for information on checking for a failed ultrasound sensor.

  • Verify Mimio Notebook is in Capture Mode. When in Capture Mode, there will be a status message in the lower left corner of Mimio Notebook identifying that you are connected to a Mimio device. Additionally, when in Capture Mode, you will see an image of the Mimio device on the Notebook page as well.
  • Verify the Mimio system works with your stylus pens. If the Mimio works with the pens, but the eraser does not work, try replacing the battery (if using Xi). If a new AAA battery is installed and the eraser still does not work, contact Technical Support for a warranty service RMA.
  • When connected to the computer via USB or powered with AC power, the Mimio device will always stay on.
  • To power down the Mimio device, the AC adapter or USB cable must be unplugged from the Mimio device.
  1. Open Mimio Notebook.
  2. Select Tools > Settings > Interactive.
  3. Select “Automatically enable when a device is detected.”
  4. Close MimioStudio Notebook and disconnect the Mimio Xi.
  5. Open MimioStudio Notebook.
  6. Connect Mimio Xi and the calibration screen for Interactive Mode will appear.

MimioTeach and Mimio Xi can go a maximum of 32′ (10 meters) with an unpowered or powered hub between the two cables. Lengths beyond that have not been tested, though using as many powered hubs as you want could provide a longer range (again, not approved by Mimio). If using the MimioCapture, the 16′ cable must be attached directly into the computer—unless you use one powered hub, then you can go up to 32′. The maximum length cable for the MimioView is 25′. The 10′ USB cable that comes with the MimioView plus a 15′ USB extension cable totals 25′ USB. 2.0 High Speed Extension: No power cable required.

The MimioTeach system takes advantage of new tracking technologies. Its new and updated tracking algorithms and hardware work dependably in any environment, and there is no lag time when using the stylus. The MimioTeach bar is streamlined, the button selection is simplified, and the stylus is now rechargeable. Wireless is standard with the product, with the additional choice of either USB or wall power connection. Two push-button functions on the MimioTeach bar indicate Interactive/Calibrate and Launch, and there is one indicator light to denote a power connection.

The Mimio Xi bar includes additional functions specific to MimioCapture, such as New Page, Copy Page, and Print. Those features have now been moved to the new MimioCapture tray, enhancing the clean look of the MimioTeach bar.

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